News on Medial

HD raises $5.6M to build a Sierra AI for healthcare in Southeast Asia

TechCrunch · 1y

Thai company HD is developing chatbots for the healthcare industry. The company, which started as a marketplace for healthcare services, recognizes the need for conversational AI in the healthcare customer journey. HD recently raised $5.6m in a Series A funding round, led by SBI Ven Capital, to advance its AI ambitions. The company aims to build an AI system specific to the Southeast Asian healthcare industry, using local data to create a practical and monetizable AI application. HD plans to train chatbots using its accumulated transaction and customer data, with a focus on hospitals and clinics that require 24/7 customer support.