ZEPIC Inc., a customer experience software startup, has raised $2.1 million in pre-seed funding. The investment came from Neon Fund and angel investors from prominent tech companies such as Apple, Chargebee, Freshworks, Microsoft, and Zoho. ZEPIC has also launched its platform, which aims to provide businesses with the ability to engage in hyper-personalized customer interactions. The startup was founded by Naveen Venkatesan, Bharathi Kannan Ravikumar, Sunil Kumar, and Sreelesh Pillai, and its mission is to transform customer engagement through personalized communication. ZEPIC leverages customer data to create tailored campaigns that consider the entire business-customer relationship.