News on Medial

Clinikally amasses 1.5 Mn customers within three year of launch

Entrackr · 3d

The dermatology and wellness industry in India is experiencing rapid growth, driven by increasing awareness of skincare, modern lifestyles and the influence of social media. With the vast array of products available in the market, professional guidance and personalized consultations are becoming essential to determine what works best for individual skin and hair needs. To address this problem, Clinikally, a digital healthcare platform, is transforming dermatology in India with its innovative telehealth solution that connects patients with leading dermatologists. Founded in 2022 by Arjun Soin, Clinikally provides skin, hair, and health supplement products, featuring verticalized online pharmacy with over 5,000 SKUs across 250 brands. The company leverages advanced AI systems to deliver personalized product recommendations by analysing user purchases, prescription histories, and demographic details. The company is backed by the likes of Y-Combinator, TribeCapital, Arash Ferdowsi (Dropbox founder), and Kunal Shah. Clinikally claims to have served over 1.5 million customers, reaching more than 500 cities and 18,000+ pin codes pan India. Notably, the split between skin and hair is 60% and 40% respectively. For the growth prospects, Clinially plans to launch its Android and iPhone apps and expand into the nutrition and weight-loss markets, and establish warehouses in major urban hubs across Tier-1 cities. Clinikally is also preparing to pilot omnichannel-user engagement models in select cities to redefine how Indians approach skin and hair care, offering expert dermatological solutions.