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Chargebee acquires customer tracking platform Trainn

EntrackrEntrackr · 11m ago
Chargebee acquires customer tracking platform Trainn
Medial

Chargebee, a software firm that helps companies to manage revenues and assists in customer retention, has acquired AI-first customer tracking platform Trainn. This is Chargebee’s second acquisition in about a month’s time as the Tiger Global-backed company accelerates its AI efforts. Prior to this, it acquired Inai, a firm that provides software to track and manage payments, to leverage AI in day-to-day offerings. According to Chargebee, this acquisition presents an exciting opportunity for both Chargebee and Trainn in jointly advancing our shared vision of enabling customers in a rapidly changing and innovative – driven market through the use of AI. As part of the acquisition, Trainn’s 200 customers will now become customers of Chargebee. Trainn brings in terms of the deep focus on building and accelerating AI based solutions. Founded in 2020, Trainn has raised a seed round of $700k (around Rs 6 crore) from Speciale Invest and others. “The payments market is diversifying with new payment methods, embedded payments, digital wallets, buy now and pay later options, real-time payments, and the use of AI to improve customer experience and drive new business. The burden of monitoring all the performance and details is on the customers' infrastructure today,” said Subramanian, CEO of Chargebee. Chargebee was valued at $3.5 billion after raising $250 million in its Series H round in February 2022. Its major investors include Tiger Global, Peak XV, Insight Partners, Sapphire, and Steadview Capital.

Exclusive: Eternal infuses Rs 450 Cr into Blinkit as quick commerce rivalry heats up

EntrackrEntrackr · 5d ago
Exclusive: Eternal infuses Rs 450 Cr into Blinkit as quick commerce rivalry heats up
Medial

Exclusive: Eternal infuses Rs 450 Cr into Blinkit as quick commerce rivalry heats up Foodtech giant Eternal has invested Rs 450 crore (around $50 million) in its quick commerce subsidiary Blinkit through a rights issue. This is the first capital infusion into Blinkit in 2026, after the company received Rs 2,600 crore from Eternal in 2025. The board of Blinkit has passed a resolution to allot 2,799 equity shares to Eternal (formerly Zomato) at an issue price of Rs 16,07,161 per share, raising Rs 450 crore, according to regulatory filings reviewed by Entrackr. The latest infusion follows a series of capital injections by Eternal into Blinkit last year. The parent company invested Rs 500 crore in January 2025, followed by Rs 1,500 crore in February, and Rs 600 crore in November, taking the total investment in 2025 to Rs 2,600 crore. The move also comes amid rising competition in the quick commerce space. Zepto raised $450 million in October last year in a round led by US-based pension fund California Public Employees’ Retirement System (CalPERS). Swiggy’s board also mopped up Rs 10,000 crore through public or private offerings to ramp up its quick commerce play. Queries sent to Blinkit did not elicit a response. Earlier this year, Albinder Dhindsa, the CEO of Blinkit, took charge as Group CEO of Eternal, after Deepinder Goyal stepped down from the role. Financially, Blinkit has remained a leading player in the quick commerce segment. The company reported Rs 12,256 crore in revenue in Q3 FY26 and posted an adjusted EBITDA of Rs 4 crore during the same period. Meanwhile, Swiggy Instamart, in the same quarter, reported a loss of Rs 908 crore with the GOV of Rs 7,938 crore. Zepto also expected to be in loss although it didn’t reveal any numbers beyond FY25. With competition intensifying in quick commerce, companies continue to invest in supply chains, dark store networks, and faster delivery. Discounts have become a key growth driver for Blinkit, Swiggy Instamart, and Zepto. However, Sriharsha Majety recently said Swiggy will not chase discount-seeking customers and will instead focus on better SKUs and a stronger understanding of user needs. The space is gradually shifting from aggressive to sustainable growth. While all three are working toward profitability, Blinkit appears closer to real profit after reporting a marginal adjusted EBITDA profit in the last quarter.

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