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AI won’t fix the ‘broken trip’ experience in travel: Skyscanner CEO

Livemint

Livemint · 1y ago

AI won’t fix the ‘broken trip’ experience in travel: Skyscanner CEO

Artificial intelligence (AI) may revolutionize trip planning, but it won't solve deeper issues in the travel industry, says John Mangelaars, CEO of Skyscanner. While AI can tailor information and provide ideas for travel, it can't address problems such as separate platforms for flight and car bookings. Policy decisions globally are needed to drive change in the sector. Mangelaars also highlights India's potential in the travel industry, particularly among millennials who are increasingly opting for flights over trains and seeking both quality experiences and good deals. Skyscanner's "go everywhere" feature, which shows cheapest travel options, is popular in India. However, high ticket prices could drive customers away from airlines, warns Mangelaars.

Related News

Yatra launches advanced AI travel assistant DIYA offering end-to-end travel planning - The Economic Times

Economic Times

Economic Times · 7m ago

Yatra launches advanced AI travel assistant DIYA offering end-to-end travel planning - The Economic Times

Yatra has introduced DIYA, an AI-driven travel assistant that facilitates comprehensive travel planning, instant booking, and post-booking management in over 100 languages. This advanced travel solution offers a seamless interface combining itinerary creation, journey bookings, and handling last-minute changes with 24/7 multilingual support. Designed to cater to modern travel needs, DIYA aims to provide a fast, personalized, and multilingual travel experience, enhancing the convenience and efficiency of trip management.

Paytm expands international flight ticketing with new partnerships

YourStory

YourStory · 1y ago

Paytm expands international flight ticketing with new partnerships

Paytm, the parent company of OCL, has seen growth in its travel sector through partnerships with global aggregators like Skyscanner and Google Flights. They have expanded their offerings to include international flight ticketing and have partnered with airlines such as Cambodia Angkor Air and FlyDubai. Paytm has also enhanced the customer experience in train bookings by introducing features like guaranteed seat assistance and easy tatkal bookings. The company has witnessed high growth in train and bus bookings with the introduction of a free cancellation service. Paytm aims to provide a seamless travel experience through innovation and integration of artificial intelligence.

Mindtrip: The Future of AI Travel Planning

Robots · 2y ago

Mindtrip: The Future of AI Travel Planning

Mindtrip, an AI-powered travel platform, has secured $7 million in seed funding to revolutionize trip planning and booking. The platform offers a comprehensive solution that eliminates the need for human travel agents. With a natural language interface and AI capabilities, Mindtrip aims to provide personalized advice, booking features, and comprehensive travel data. It plans to release a public beta version by the end of 2023, offering a seamless travel planning experience for users. The platform combines ChatGPT's natural language understanding with maps, data cards, and flight schedules to guide users from planning to booking.

You can plan a holiday just by talking to your phone

Economic Times

Economic Times · 7m ago

You can plan a holiday just by talking to your phone

MakeMyTrip has introduced an AI-powered Trip Planning Assistant named Myra, enhancing the travel planning process with voice and text interactions. Supporting multiple languages, including Hindi, Myra helps in deciding destinations, booking, and post-trip processes. It offers real-time, personalized suggestions and can handle a variety of travel-related queries. Designed to be intuitive and expansive, Myra aims to cater to underserved regions and offers communication via voice, text, images, and video for seamless travel planning.

Google wants to use generative AI to build travel itineraries for your vacations

TechCrunch · 1y ago

Google wants to use generative AI to build travel itineraries for your vacations

Google is introducing new travel updates to its Search Generative Experience (SGE) that allow users to build travel itineraries and trip ideas using AI. Currently available only to those enrolled in Search Labs, the feature provides sample itineraries for users' requested trips, including attractions, restaurants, and flight and hotel options. Itineraries can be exported to Gmail, Docs, or Maps. Google's move into the travel planning space aims to gather data about travel purchasing intent and user interest in such services. Additionally, Google Maps now offers curated lists of recommendations from publishers and other users in select cities, making it easier for users to discover places to go.

Apple unexpectedly supports Right to Repair Act

Economic Times

Economic Times · 2y ago

Apple unexpectedly supports Right to Repair Act

A Right to Repair Act that mandates manufacturers provide customers and outside repair shops with tools, parts, and information needed to fix broken electronics is making its way through the state legislature.

Easy Trip loses booking war with MakeMyTrip in key holiday quarter

Economic Times

Economic Times · 2y ago

Easy Trip loses booking war with MakeMyTrip in key holiday quarter

Easy Trip Planners, an online travel aggregator in India, experienced its slowest quarterly revenue growth, while rival MakeMyTrip achieved record-high bookings during the holiday quarter. Easy Trip's revenue for the third quarter increased by 18%, reaching Rs 161 crore ($19.4 million), as compared to the rapid growth it had seen since going public. The travel industry in India is booming, but online aggregators like Easy Trip face tough competition from MakeMyTrip, known for its lower charges and better service. Easy Trip aims to strengthen its non-air travel business through strategic investments.

Corporate Travel Platform myBiz By MakeMyTrip Partners With Darwinbox

OutlookIndia

OutlookIndia · 2y ago

Corporate Travel Platform myBiz By MakeMyTrip Partners With Darwinbox

Darwinbox, myBiz, two corporate travel solutions brands and MakeMyTrip, have formed a strategic partnership to streamline travel solutions and HR procedures for businesses. This collaboration aims to automate trip bookings, HR processes, expense management, and GST settlements through a single self-serve portal. The integrated ecosystem will reduce process times for employees, streamline approval flows, and enhance cost savings for corporates, providing a seamless and efficient experience.

Paytm launches AI-based travel booking app 'Paytm Checkin' - The Economic Times

Economic Times

Economic Times · 4m ago

Paytm launches AI-based travel booking app 'Paytm Checkin' - The Economic Times

Paytm has launched Paytm Checkin, an AI-enabled travel booking app designed to enhance user travel planning. The app offers destination recommendations, personalized itineraries, and booking management for flights, trains, buses, and metro services. Paytm aims to revolutionize travel bookings through AI, providing a smarter, more personalized experience. The app is available on Google Play Store and iOS App Store, as announced by Paytm Travel CEO Vikash Jalan.

MakeMyTrip Partners With OpenAI

StartupTalky

StartupTalky · 26d ago

MakeMyTrip Partners With OpenAI

MakeMyTrip has partnered with OpenAI to enhance its app with advanced AI capabilities, announced on February 18, 2026. The collaboration aims to improve AI-led trip discovery and booking through OpenAI's APIs, integrating AI assistants like Myra for seamless transitions from conversation to booking. This initiative seeks to establish MakeMyTrip as a go-to platform for AI-driven travel planning by converting natural language queries into bookable travel options, providing tailored results using extensive travel data.

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