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Hawk
Product Ops Wizard a... • 6m
We’re excited to share that our team at J.B.Enterprises has successfully developed a powerful and efficient chat agent using a combination of n8n, OpenAI, and Airtable. This solution allows seamless communication with users directly on our client’s website, enhancing customer engagement and providing quick, accurate responses — all at a remarkably low cost of $0.01 per chat! 💡 How It Works - n8n acts as the automation engine, connecting different services and ensuring smooth data flow. - OpenAI powers the conversational aspect, enabling the agent to provide intelligent and context-aware responses. - Airtable serves as the central data repository, where all chat interactions and user data are securely stored and easily accessible for analysis and improvements. 🚀 Why This Matters The low operating cost of $0.01 per chat makes this solution highly scalable and budget-friendly, even for businesses handling high chat volumes. Plus, storing data on Airtable allows us to analyze conversations, identify trends, and continually improve the chat experience. 📲 Future Expansion Our solution is designed to be flexible and future-proof. We can easily expand its capabilities by integrating additional communication channels like: ✅ Email – Automated follow-ups and notifications ✅ Knowledgebase – Automated knowledgebase FAQ fetching and responses. ✅ Telegram – Instant messaging for real-time support ✅ Slack – Internal team alerts and updates ✅ Twilio – SMS notifications for quick and direct communication This smart chat agent is a game-changer for customer engagement, providing businesses with a scalable, cost-effective, and data-driven solution to improve user experience. Note: $0.01 USD is only the token cose of the chat being executed at the OpenAI model. N8N self-hosting, Twilio, OpenAI API topup and further enhancements are subjective to their own cost. So AI is fun actually 🫣😄 Credits for the idea: - Payal Manghnani
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