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IT outage: Microsoft deploys hundreds of engineers, experts to restore services

Economic TimesEconomic Times · 3m
IT outage: Microsoft deploys hundreds of engineers, experts to restore services

Microsoft has deployed hundreds of engineers and experts to help restore services for customers following an outage caused by its cybersecurity partner, CrowdStrike. The global outage, which affected around 8.5 million devices worldwide, was caused by an update from CrowdStrike on July 18. The disruption impacted various businesses, including airports and airlines in India. Microsoft is collaborating with other cloud providers, such as Google Cloud Platform and Amazon Web Services, to address the issue and provide technical guidance and support to affected customers. The incident highlights the interconnected nature of the technology ecosystem and the importance of prioritizing safe deployment and disaster recovery.

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