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AJAY DEV
Engineering student ... • 4d
Finding the Right Government Portal in India Is Broken – So I Built CivicOne https://civic-one-nine.vercel.app/ In India, raising a civic or public-service issue is rarely straightforward. There are hundreds of government portals across states, departments, utilities, and local bodies. Citizens often don’t know: • which portal is responsible, • whether an issue is handled at state or local level, • or where to even begin. The result is misrouted complaints, wasted time, and frustration — for both citizens and authorities. I built CivicOne, a jurisdiction-aware civic access platform. CivicOne helps citizens: • describe their issue in plain language, • identify the correct government authority, • and reach the official government portal meant for that issue. That’s it. CivicOne does not file complaints, does not store citizen data, and does not interfere with government systems. It simply helps people reach the right place, the first time. CivicOne currently supports 6 Indian states, with verified portals across: • state governments, • municipal bodies, • utilities, • and grievance commissions. This is an early version, and coverage will expand over time. If you’ve ever been unsure where to raise a civic issue, I’d love for you to try CivicOne and share feedback. • Use it for a real problem • See if it points you to the correct portal • Let me know if it helped or if something felt off Your feedback will directly shape how this evolves.
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