Back

Mehul Fanawala

ย โ€ขย 

The Clueless Companyย โ€ขย 1d

โ€œCan you connect me to a human?โ€ That one line captures the exact moment when frustration peaks. Youโ€™ve repeated your issue four or five times to a chatbot. It keeps looping back with the same scripted responses. And by the time you finally type those words, youโ€™re not just asking for help, youโ€™re asking for relief. Hereโ€™s the thing: I donโ€™t *mind* chatting with AI bots. In fact, if they solve my problem in one go, Iโ€™ll happily choose them over waiting in a call queue. But when it takes endless back-and-forth, when I have to fight to be โ€œunderstood,โ€ it defeats the purpose entirely. Itโ€™s not about AI vs. humans. Itโ€™s about resolution vs. repetition. Every customer conversation is really a test of patience. By the time someone escalates to a human, theyโ€™re already carrying frustration that could have been avoided if the bot was designed to actually listen, learn, and adapt. A good experience feels seamless: โœ… One clear answer. โœ… No repetition. โœ… No need to beg for human intervention. The difference? Emotional accuracy. Itโ€™s the moment a customer feels: โ€œThey get me. They understand what Iโ€™m actually asking.โ€ Until AI systems (and the teams behind them) nail that, the phrase โ€œCan you connect me to a human?โ€ will keep surfacing, and with it, a chance lost to build trust. So the real question isnโ€™t โ€œCan AI replace humans in support?โ€ Itโ€™s โ€œCan AI stop making people beg for humans?โ€

Reply
13

More like this

Recommendations from Medial

Aroneo

| Technologist | ML ...ย โ€ขย 7m

AI Replace Human Writers.......? AI is reshaping content creationโ€”crafting blogs, news articles, and even poetry. But can it truly match human creativity? ๐Ÿค” ๐Ÿ’ก AI excels at: โœ… Speed & automation โ€“ Generating thousands of words in seconds โœ… SEO opt

See More
Reply
1
4
Image Description

Rishi Chavan

Inquisitiveย โ€ขย 5m

Humans secretly using AI at work โŒ AI secretly using humans at work โœ…

1 Reply
16
Image Description
Image Description

Sandip Kaur

Hey I am on Medialย โ€ขย 1y

AI vs. Human: The Future of Collaboration- The debate between AI and human capabilities is intense. While some fear AI will replace human roles, others see AI as enhancing human potential. AI excels in processing vast data, predicting trends, and aut

See More
26 Replies
13

Tanzeem Mallick

Expanding Possibilit...ย โ€ขย 7m

AI isnโ€™t about writing emails, generating images, or automating tasksโ€”itโ€™s about transcending human limits. True AI should tackle the unsolvable, predict the unpredictable, and engineer the unimaginable. It must not mimic human effort but eliminate h

See More
Reply
1
9
Image Description
Image Description

Vishu Bheda

ย โ€ขย 

Medialย โ€ขย 3m

asking โ€œwas this made by ai?โ€ will soon sound like asking โ€œdid you use a pen or pencil to write this poem?โ€ no one cares how it was madeโ€” they care if it hits. in the 2000s, we flexed DSLRs. in the 2010s, it was editing software. in the 2020s, itโ€™

See More
4 Replies
2
16

Neha Farheen

Finance Professional...ย โ€ขย 2m

AI isnโ€™t the future โ€” itโ€™s already transforming businesses today. At Opslify Software Solution, we help you unlock growth with: โœ… AI-powered Web Apps โœ… Smart Business Automation โœ… Custom AI Applications โœ… Intelligent Design Solutions Whether you're

See More
Reply
3

afshan jabeen

opslify software sol...ย โ€ขย 2d

AI isnโ€™t the future โ€” itโ€™s already transforming businesses today. At Opslify Software Solution, we help you unlock growth with: โœ… AI-powered Web Apps โœ… Smart Business Automation โœ… Custom AI Applications โœ… Intelligent Design Solutions Whether you're

See More
Reply
1
Image Description

Daniel

Hey I am on Medialย โ€ขย 6m

The term AI takeover often sparks images of robots replacing humans or machines ruling the world. But hereโ€™s the truthโ€”AI isn't taking over us; itโ€™s taking over tasks. AI is automating the repetitive, enhancing decision-making, and revolutionizing i

See More
1 Reply
12
Image Description

Inactive

AprameyaAIย โ€ขย 1y

GPT-4 has outperformed human financial analysts in predicting earnings growth, and the finance world is abuzz. - With 60% accuracy, GPT-4 surpasses human analysts who manage a modest 53%-57%. Robots: 1, Humans: 0. - GPT-4's vast knowledge base and

See More
1 Reply
8

Download the medial app to read full posts, comements and news.