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Mohinish Singh

"Building Bharat’s R... • 23d

I obviously can't deliver every order myself forever but I did in the beginning. That’s how I learned what really matters in Tier 3 & 4 cities. It’s not about just handing over a packet it’s about showing up with a smile, remembering their name, asking how their kid is doing. That’s what builds trust. So no, I won’t do it alone. But yes — I’ll make sure every delivery partner understands that in these towns, trust is the product. And that’s something we’re building into the culture from Day 1. 💯

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