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Rishi Chavan

Inquisitive • 2m

Zomato is clearly ahead on user experience — multiple carts and direct chat with delivery partners make ordering super convenient. Swiggy, surprisingly, still lacks both. Also, Swiggy's minimum tip is ₹10, while Zomato allows a minimum of ₹5. It feels like Zomato is focused on enhancing customer convenience, while Swiggy leans more towards supporting delivery partners. Do you also feel the same? Different priorities, but in a competitive space like this, those little choices say a lot.

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