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Chander Prakash

On the way to build ...Ā ā€¢Ā 1m

I don't believe ONDC will be sustainable in the long run. While it's a government initiative aimed at supporting local vendors, there are several concerns. Currently, it claims to charge 0% commission to restaurants, but there's minimal support to address customer issues, low demand, and lack of engagement. As demand increases, the government will inevitably need to hire a large customer support team to manage operations across India. At that point, maintaining a 0% commission model will be unrealistic, as the costs associated with staffing and operations will need to be covered

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