Since Netflix has already patched this loophole, I think it's safe now to share how crackers used to sell second-hand or even third-hand Netflix accounts at dirt-cheap prices. After diving deep into several Telegram group conversations, I came across a method known as C2P, short for Crack to Private. Here's how it worked: Crackers used certain software (I won’t name them here for obvious reasons) designed to harvest email-password combinations, mostly using brute force techniques. Once they got access to a bunch of working Netflix accounts, they would begin the C2P process—essentially converting a cracked (stolen) account into a “private” one. Why 🤔? To make it theirs permanently. Here’s the trick: They’d either create an email ID that looked similar to the original account's email or just skip that step. Then, they’d contact Netflix support via live chat, claiming that their mobile phone was stolen and they’d lost access to their email. The support agent would then ask a couple of basic verification questions, which could easily be answered from the account’s profile section (like billing history, profile names, etc.). Once convinced, the Netflix agent would change the email address on the account as requested. And just like that, the cracker now had lifetime control over the account. Even if the original owner tried to recover it by changing the password, the cracker would still receive the sign-in code on their new email. Game over for the real owner. Fortunately, this method doesn’t work anymore—Netflix has removed the “Chat with Us” option from their Help section, effectively killing this exploit.
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