I saw a video 1-2 years back where the speaker said that all those 'middleman' businesses like Zomato, Ola, and MMT would never really succeed!
The problem, he said, is that you have to deal with 3-4 entities: first, the customer; second, the client
What changed is that while earlier consumer (us) didn't wanted to pay a lot for these services. thus they used funds to fund the expenses.
now we are habituated to Zomato and QCom, and are paying more. thus they can fund all the expenses without any issue.
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