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Purnendu Mukherjee

Doxlib • 3m

The developer of this application should prioritise enhancing the app's functionality and user experience. The current level of support is inadequate, with a Google Form replacing a professional contact form. Even after providing feedback on the Play Store, no responses have been received. There are several critical issues that require immediate attention: 1. Mobile Number and Email Linking: There is no option to link a mobile number to an email address. Moreover, the desktop version lacks the ability to log in with a mobile number, making it impossible to access an account created with a mobile number on the desktop platform. 2. OTP Popup Issue: The OTP input popup closes automatically while attempting to enter the OTP for company verification, disrupting the verification process. 3. Creating New Companies: There is no option to create new companies within the app, limiting its usability. These issues severely impact the user experience and need to be addressed promptly.

4 replies1 like

Replies (4)

Niket Raj Dwivedi
•

Medial • 3m

Hi Purnendu, we have noted all your points and are working towards solving them. 🙏

1 replies1 like

Purnendu Mukherjee

Doxlib • 3m

Niket Raj Dwivedi, Prateek Kaien, Harsh Dwivedi

0 replies1 like

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