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Vikas Acharya

 • 

Medial • 1m

Zoomcar's Big Service Upgrade: Zoomcar has doubled its customer support team, adding a dedicated “Host Success Team” and implementing a 24/7 AI assistant to enhance support for both hosts and users. This move has already reduced service escalations

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Anonymous

Anonymous 2

Stealth • 1m

Expanding the support team and introducing an AI assistant shows their commitment to improving customer experience and resolving issues quickly and a reduction in escalations is a clear sign of success man. Kudos to the team.

Vikas Acharya

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Medial • 1m

yes 💯🙌🏻

0 replies

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