Navi has built a personal loan book size exceeding ₹10,439 crore and has an Asset Under Management (AUM) of ₹11,725 crore. The company charges interest rates as high as 45% on loans. For home loans, it's reported that they require full access to personal phone permissions, and users are unable to uninstall the app. It raises concerns about consumer rights, as the Reserve Bank of India (RBI) is expected to ensure the protection of consumers in such situations.
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