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BPO stands for Business Process Outsourcing. It's a practice where a company hires an external service provider to handle specific business functions or processes. Key points about BPO: Outsourcing: Involves contracting out non-core business activities to a third-party company. Efficiency and Cost Reduction: Aims to improve efficiency, reduce costs, and focus on core business activities. Wide Range of Services: Can include customer service, accounting, human resources, IT support, and more. Global Presence: BPO centers are often located in regions with lower labor costs, such as India, the Philippines, and Eastern Europe.
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