Back

VCGuy

Believe me, it’s not... • 11m

I've been trying some startup products lately and I try sharing feedback with them on what works and what doesn’t. More often than not, I experience plenty of friction in giving a simple feedback - - Either the number listed on website is out of service - Or I keep getting automated responses from their email/whatsapp - ⁠No reassurance that the feedback is reaching someone(sense of being unheard) 🎙️A friend of mine running a retail start-up, put his number on customer support. He gets a lot of calls but he's been able to - - Understand the customer better - ⁠Make plenty of process and product improvements - Drastically improve customer satisfaction ⏩Friction points to feedback should not exist. It's crucial(especially at the early stages) to be as close to the customer as possible.

2 Replies
1
7
Replies (2)

More like this

Recommendations from Medial

Sarthak

Hey I am on Medial • 1m

Join HoloGrad's Summer Internship Program!⭐ - About HoloGrad:* ⏩Innovative Edtech company revolutionizing education. - internship:- ⏩Human Resource Management and Marketing - Responsibilities: ⏩ *HRM* : Recruitment, employee engagement, HR

See More
Reply
4
Image Description

Shubham Raj

Founder: Nodes Tech • 4m

I support the thought of launching the idea in a week and then enhancing based on the customer feedback.

1 Reply
4
Image Description
Image Description

Comet

#freelancer • 3m

🔉 𝐌𝐮𝐬𝐭-𝐖𝐚𝐭𝐜𝐡 𝐀𝐈 𝐓𝐞𝐝 𝐓𝐚𝐥𝐤𝐬 ⏩ The inside story of ChatGPT's astonishing potential by Greg Brockman. https://youtu.be/C_78DM8fG6E?si=kdGNA1PvO1lb7L8t ⏩ How AI could save (not destroy) education by Sal Khan https://youtu.be/hJP5GqnT

See More
2 Replies
3
14
Image Description
Image Description

vishakha Jangir

 • 

Set2Score • 11m

What is the best way of getting customer feedback? Website worked well for me. Share your views in the comment:)

6 Replies
1
12

Ripudaman Singh

Trying to build big,... • 9m

Attention Online business owners! I have been working on an exciting application for managing Customer Feedback and Online Credibility. Presenting you TestimonialsEz which is designed to address multiple pain points of several online businesses. D

See More
Reply
1
2

Pritam Yadav

Good by to influence... • 3m

is there anyone who wants honest Feedback From Their Customer ? and Built Better Product? I am Working on this Problem if You have The Problem that it's hard to get an honest Customer Feedback Do Contact Us

Reply
1
3

Rohan Saha

Founder - Burn Inves... • 2m

This is a really impressive number. Some companies have reduced spending because of the recent U.S. tariffs — otherwise, the figure might have been even higher. Still, it’s 🔥🔥

Reply
4
Image Description
Image Description

Shiv Bharankar

Seize the day" • 7m

AI is Changing the Game for Businesses 🤖💼 It’s incredible how far we’ve come. Back in 2018, only 25% of businesses were using AI. Fast forward to 2024, and that number has skyrocketed to 77%! 🚀 From chatbots that answer your questions in seconds

See More
5 Replies
18
Image Description

Vikas Acharya

 • 

Medial • 8m

🚀 **Breaking: Enterpret Raises $20.8M in Series A Funding** 🎉 Enterpret, an AI-powered customer feedback intelligence platform, has secured "$20.8 million" in a Series A funding round led by Canaan Partners, with participation from Kleiner Perki

See More
2 Replies
4

Download the medial app to read full posts, comements and news.