Concerning : Actually I ordered a Fossil Watch from My*tra and it costed me around ₹15,000. After receiving it I realised the watch is a bit used then I initiated a return selecting "I received a defected watch" . The delivery guy came and out of no where he started telling me "you didn't selected any kind of options like that" and left. I tired to contact My*tra's customer care but everytime they rejected the return request. (I have the watch opening videos, closeup videos too) What should I do now ? Please Share your opinion.
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