Too fast to last? Zomato closes quick and 'everyday' 'services'๐ฑ๐ฑ
Due to citing challenges in profitability and customer experience,Zomato officially discontinued it's 15-minute delivery service.
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor
My LinkedIn feed is just like:
congratulating myself for my small-ass shitty work.
Zepto looted me with hidden charges.
Blinkit scammed me, no customer support now.
Indian VCs are dumb.