Meme news #7
Zomato rolls out a new feature which enables their customers to delete their order history.
This feature is made based on tweet stating that an X user felt frustrated when his wife came to know about his order history and requested to
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor
how to make and run service sector application like Zomato and urban clap ?
3 replies2 likes
Mehul Fanawala
•
The Clueless Company • 7m
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
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We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble