The new generation's reluctance to bargain is impacting small businesses in tier 2 cities. Shop owners expect negotiation hence they inflate prices, but when customers don't, they feel overcharged or deceived, leading to lost trust and repeat busines
Wtf are Zomato and swiggy charging platform fee tho they take commission from seller ? Weird, nvm it's working for them tho. In business perspective it's good but in customer's perspective it's not good.
What you all think