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Exclusive: Zomato pilots new service for last-mile deliveries across corporate parks

EntrackrEntrackr · 1y ago
Exclusive: Zomato pilots new service for last-mile deliveries across corporate parks
Medial

Zomato appears to be trialing a new service wherein the company is ensuring last mile delivery for office goers through a stationed team. The service seems to be an attempt to streamline deliveries inside tech and corporate parks to ensure timely deliveries and save rider’s time. It also reduces the hassle for an employee in collecting the food as many offices do not allow delivery partners beyond the reception area. As spotted in Gurugram, Zomato has set up a micro hub at an office premise where the delivery partners can deliver the food. Then, a “walker” picks up the food parcel and hands it over to a customer on their respective floor or exact location. It’s likely Zomato has made some arrangements with such corporate parks to whitelist these last-mile delivery partners. Moreover, Zomato is promising “no calls from delivery partners”, and dedicated “walkers” for each floor. Entrackr has reached out to Zomato for a comment on the same. According to sources, Zomato is piloting the service at around five-six places in Gurugram, including Unitech Cyber Park. “It’s an experiment at the moment and the company would scale this service across top five cities depending on the outcome of the pilot,” said one of the sources requesting anonymity. Another source disclosed that one of the hubs where this service is being trialed receives roughly 100 to 150 orders a day, and is likely to increase in the near future. Setting up kiosks at busy locations such as corporate parks is new for online food ordering platforms, but such a concept is widely popular in China where companies like Meituan have been leveraging stationed teams for efficient deliveries across areas which houses large corporations and startups. While time would decide the relevance of such a concept, logistics companies such as QuikPod tried to create a network of lockers across corporate and residential societies to streamline e-commerce deliveries. QuikPod also raised $9 million from Flipkart and Accel Partners but it didn’t manage any scale and currently appears to be in stealth mode.

Zomato expects Rs 40 Cr tax refund to its delivery partners

EntrackrEntrackr · 12m ago
Zomato expects Rs 40 Cr tax refund to its delivery partners
Medial

Zomato has enabled Income Tax Return (ITR) filing for its delivery partners to get refunds on the 1% TDS (tax deducted at source) on delivery payouts. Within 48 hours, more than 1 lakh riders have initiated their ITR (income tax return) filing on its partners app, Zomato co-founder Deepinder Goyal said on X. Goyal disclosed that Zomato paid a total of more than Rs 4,000 crore to its delivery partners last year. This would roughly translate into Rs 40 crore as the TDS amount. So, delivery partners who have their income below the taxable income limit will be eligible for the refund. This is likely to apply to the majority of the delivery partners. Last year, the government directed businesses like Zomato and Swiggy to deduct 1% as TDS from the delivery partner payouts. “With this initiative, most of our delivery partners will be filing taxes for the first time in their lives, which should make their lives easier in the long run – for example – they will be able to get access to structured credit, they will qualify for scholarships for their kids at various educational institutions, etc,” said Goyal. The ITR filing by Zomato’s riders is a progressive move for the gig economy and government. Besides opening access to formal credit, TDS collection will also give income to the state’s exchequer. According to experts tracking gig economy, more players will now start TDS collection which eventually will provide income to the state’s exchequer. Such policy by the Gurugram-based firm makes sense as the company’s capitalization recently crossed Rs 2 lakh crore. The record jump in its share price also pushed Goyal into the billionaire club. Separately, Zomato received a Goods and Service Tax (GST) demand notice in Karnataka. The total amount includes Rs 5 crore in GST, along with Rs 3.93 crore in interest and Rs 50.2 lakh in penalties. Zomato, however, is appealing against the order before the appropriate authority.

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