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What travelers need to know about the global tech outage

Economic TimesEconomic Times · 3m
What travelers need to know about the global tech outage

Commercial air service slowly recovered after a technology outage caused widespread flight cancellations and delays. The disruption left airports crowded with passengers, and airlines worked to get planes and crews back in position. The outage was caused by a flawed update from cybersecurity firm CrowdStrike, affecting various airline systems including aircraft weight calculation and customer check-in. Delta, United, American, and Spirit offered flight waivers for rebooking, and passengers may be entitled to compensation for delays or cancellations. Airlines in the European Union have specific passenger rights, including potential refunds and financial compensation. Travel insurance may provide coverage for expenses related to delays and missed connections.

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