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US taps local Medicare contractors to ease claims delays after hack

ReutersReuters · 8m
US taps local Medicare contractors to ease claims delays after hack

The U.S. government has stated that Medicare providers affected by the hack at UnitedHealth's technology unit, Change Healthcare, can seek assistance from local administrative contractors to resolve claims payment delays. This announcement was made in response to concerns raised by hospitals, doctors, pharmacies, and other stakeholders about cash flow issues resulting from the inability to submit claims and receive payments. The Centers for Medicare & Medicaid Services (CMS) has also contacted contractors to accept paper submissions if necessary and encouraged Medicare Advantage plans to offer advance funding to the most affected providers. The American Hospital Association (AHA) recently criticized UnitedHealth's temporary assistance program as insufficient.

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