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Uber to pay ₹54,000 to Delhi man for not providing cab on time

Inshorts · 8m ago

Uber to pay ₹54,000 to Delhi man for not providing cab on time

Delhi State Consumer Disputes Redressal Commission upheld a district commission ruling that ordered Uber to pay ₹54,000 to a Delhi resident for not providing a cab on time. The incident occurred in 2022, when the man booked a cab to reach Delhi airport. However, the cab never arrived, and Uber didn't respond to his complaints and he missed his flight.

Related News

Namma Yatri starts cab service in Delhi NCR

Economic Times

Economic Times · 1y ago

Namma Yatri starts cab service in Delhi NCR

Indian ride-hailing platform Namma Yatri has launched its zero-commission cab services, branded as 'Yatri', in Delhi NCR. The platform aims to compete with Uber and Ola by not charging subscription fees or commissions until March 2026 for its electric auto rickshaws and cabs. Yatri offers various types of cab services at competitive prices and operates on a lifetime zero-commission policy. The company, along with its family of mobility apps, operates on the Open Network for Digital Commerce (ONDC) platform and follows a zero-commission model.

Delhi taxi ban likely to hit ride-hailing apps; Uber writes to LG

Economic Times

Economic Times · 1y ago

Delhi taxi ban likely to hit ride-hailing apps; Uber writes to LG

The Delhi government's proposed ban on app-based taxis registered in other states from entering the national capital is expected to cause disruptions for cab aggregators like Uber and Ola. The ban could lead to supply disruptions and inconvenience for passengers, as a significant percentage of commercial cars operating in Delhi are registered in neighboring states. Uber has opposed the move, stating that such restrictions are impractical and would leave citizens without access to critical infrastructure. The industry is awaiting a written order from the government for further clarity on the ban.

Man gets ₹7.6-crore bill on Uber after completing ₹62 auto-rickshaw ride in Noida

Internet

Internet · 1y ago

Man gets ₹7.6-crore bill on Uber after completing ₹62 auto-rickshaw ride in Noida

A man got a bill of ₹7.6 crore on Uber after completing ₹62 auto-rickshaw ride in Noida. After the man completed his ride, the total fare came to ₹7,66,83,762 including trip fare of ₹1,67,74,647 and waiting time fees of ₹5,99,09,189. Uber apologised to the customer and stated that they are looking into the issue.

Delhi NCR Auto & Taxi Drivers Launch Two-Day Strike Against Ola, Uber

Inc42 · 1y ago

Delhi NCR Auto & Taxi Drivers Launch Two-Day Strike Against Ola, Uber

Auto and taxi drivers in Delhi NCR went on a two-day strike today to protest against app-based cab services such as Ola and Uber. The drivers claim that these services have negatively impacted their income and customer base. Demonstrations against these services have been ongoing since 2016, with unions calling for indefinite strikes.

No surge pricing for Ola, Uber as K’taka announces uniform fare for taxis

Inc42 · 1y ago

No surge pricing for Ola, Uber as K’taka announces uniform fare for taxis

The Karnataka transport department has announced a new fare structure that will impact app-based cab aggregators like Ola, Uber, and Rapido. Under the new regime, surge charges will not be allowed during peak hours. The fares have been divided into three categories based on vehicle cost, with prices ranging from INR 100 to INR 130 for a 4-kilometer commute. The government aims to bring independent cab operators and app-based aggregators under one fare regime. This decision follows the Karnataka government's previous ban on auto services operated by Uber, Ola, and Rapido.

Ola, Uber drivers go on strike demanding better pay in Tamil Nadu

Economic Times

Economic Times · 1y ago

Ola, Uber drivers go on strike demanding better pay in Tamil Nadu

Cab drivers of ride-hailing platforms Ola and Uber went on strike in Tamil Nadu, demanding better pay and a ban on bike taxi services that they believe are cutting into their earnings. They are also asking for action against toll booths operating beyond their contract period. The strike, organized by two driver unions, seeks government intervention to regulate app-based cab aggregators and address high commission charges. The strike caused delays for commuters dependent on taxis and follows protests by Swiggy delivery workers in Mumbai over payout changes.

Consumer internet companies charge per order fees to up margins

Economic Times

Economic Times · 1y ago

Consumer internet companies charge per order fees to up margins

Consumer internet platforms like Uber, BigBasket, Zomato, and Swiggy are now charging per order fees to optimize unit economics and increase profitability. Uber is imposing a distance-based 'booking fee' on its cab services, while BigBasket has introduced a Rs 5 handling charge on its quick commerce platform. Zomato and Swiggy already charge a platform fee of Rs 2 on food delivery orders. These charges aim to cover operational costs and reflect the cost of providing convenience to customers.

Namma Yatri goes live with cab service in Bengaluru

Economic Times

Economic Times · 1y ago

Namma Yatri goes live with cab service in Bengaluru

Namma Yatri, a ride-hailing firm, has expanded its services to include cab-hailing in Bengaluru. The company previously focused on auto rickshaws and offered a daily subscription model, differentiating itself from Ola and Uber. Namma Yatri already offers cab rides in Kochi and Kolkata and is now highlighting its cab booking section in Bengaluru. This move comes as competitors Ola and Uber also begin to offer subscription-based plans for auto-rickshaw drivers on their platforms, following a similar model to Namma Yatri and Rapido.

Uber Expands India Operations With Jammu & Kashmir Foray

Inc42 · 1y ago

Uber Expands India Operations With Jammu & Kashmir Foray

Uber has launched its low-cost cab booking service, Uber Go, and outstation cab service, Uber Intercity, in Srinagar, Jammu and Kashmir. This expansion allows users to book intercity rides in popular tourist destinations like Gulmarg, Sonmarg, and Pahalgam through Uber. The move aligns with Uber's plans for India expansion and comes after obtaining the necessary licenses following the Motor Vehicle Aggregator Rules, 2023. However, despite the expansion, Uber India's net loss widened by over 58% to INR 311.3 crore in FY23.

India's bike taxi startup Rapido is getting into the cab business

Startup News FYI

Startup News FYI · 1y ago

India's bike taxi startup Rapido is getting into the cab business

Indian bike taxi startup, Rapido, is expanding into the cab market in India with a pilot launch in Hyderabad. The Bengaluru-based company plans to expand the cab service to other cities, including Delhi-NCR, Bengaluru, and Chandigarh. This move diversifies its offerings and creates stickiness for existing customers who previously opted for Uber in car rides. Rapido is also looking to integrate bus ticket booking within its app through a partnership with Zingbus. The company operates in over 100 cities in India and has raised $324 million in funding.

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