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Uber's new safety feature allows riders to record audio

YourStoryYourStory ยท 7m ago
Uber's new safety feature allows riders to record audio
Medial

Uber has introduced new safety initiatives in India, including an audio recording feature on its app and a "Women Rider Preference" option during late-night rides. The audio recording feature allows riders to record trips if they feel unsafe or uncomfortable, with the recordings being encrypted and only accessible if submitted as part of a safety report. The Women Rider Preference feature allows female drivers to accept rides only from female riders during late-night hours. Uber has also partnered with a NGO dedicated to promoting gender equity and safety. Riders can customize their safety settings through the Safety Preferences option, including automatically sharing trip details with trusted contacts.

Month after CCPA notice, advance tipping continues on Ola, Uber, Rapido, and Namma Yatri

EntrackrEntrackr ยท 14d ago
Month after CCPA notice, advance tipping continues on Ola, Uber, Rapido, and Namma Yatri
Medial

Month after CCPA notice, advance tipping continues on Ola, Uber, Rapido, and Namma Yatri More than a month after the Central Consumer Protection Authority (CCPA) issued a notice to ride-hailing apps such as Ola, Uber, and Rapido over their advance tipping feature, the controversial practice still remains active on these platforms. The advance tipping feature allows users to tip for a service in advance, which many view as a tactic to nudge drivers into accepting pickups. Users have criticized the feature, reporting being nudged or defaulted into paying tips before even beginning their ride, calling it misleading and unfair. As of June 22, there has been no public update on the progress of the investigation. Union Consumer Affairs Minister Pralhad Joshi stated that the government takes these concerns seriously and that the CCPA is investigating. Despite this, Ola, Uber, Rapido, and Namma Yatri still show users tipping options during the payment process or in the fare summary. Many users on platforms like X and Reddit have complained about being charged tips by default or not having a clear way to opt out. An Uber spokesperson said, โ€œWe are committed to providing a world-class experience every time someone chooses Uber. Based on feedback from riders, drivers, and our broader community, weโ€™ve made some updates to the app. We continue to engage with the authorities on this issue." Ola, Rapido, Namma Yatri, and the CCPA did not respond to queries until the time of publication. Critics argue that placing tipping within the booking process without clear consent amounts to an unfair trade practice. The continuation of the feature has prompted questions about regulatory enforcement and raised concerns about violations of consumer rights. Earlier this year, Ola and Uber received notices from the CCPA over alleged fare disparities between iPhone and Android users. However, both companies denied the claims and maintained that they follow a uniform fare structure regardless of the smartphone used.

Gemini AI platform prepares to remember with 'Memory' feature rollout: Report

LivemintLivemint ยท 1y ago
Gemini AI platform prepares to remember with 'Memory' feature rollout: Report
Medial

Google is reportedly close to launching its "Memory" feature for its conversational AI platform, Gemini. This feature will allow Gemini to recall details from past conversations, such as preferences and demographics, to streamline future interactions. The launch of the revamped user interface for "Memory" is expected within days, providing users with a tool to refine Gemini's responses over time and tailor them to individual preferences. This development follows OpenAI's introduction of a similar memory feature for its ChatGPT, indicating competition in the conversational AI market. Google is also making other enhancements to Gemini, including expanded token allowances and customizable features.

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