Uber India made Rs 807 Cr from ride-hailing in FY24

Entrackr · 1m

Online mobility platform Uber India recorded a 41.1% year-on-year surge in revenue, which surpassed Rs 3,700 crore in the fiscal year ending March 2024. However, despite this growth, the company's losses shrank by 71.4% during the same period. According to the consolidated financial statements of Uber India System Private Limited, its revenue from operations increased to Rs 3,762 crore in FY24 from Rs 2,666 crore in FY23. Moving to revenue recognition, collection from Uber rides (ride-hailing) accounted for 21.45% of the total operating revenue which increased by 18.9% to Rs 807 crore in FY24 from Rs 679 crore in FY23. The remaining income came from Uber BV, generated through engineering support services, back-office, and other support services, billed under a cost-plus model. The company also added Rs 99 crore from interest on current investment and other miscellaneous sources (non-operating) which tallied the overall revenue to Rs 3,860 crore in FY24 from Rs 2,744 crore in FY23. According to its consolidated statements, Uber India spent 67.6% of its overall cost on employee benefits. This cost grew by 29.4% to Rs 2,690 crore in FY24, compared to Rs 2,079 crore in FY23. Its cost of consumables amounted to Rs 657 crore in the previous fiscal year (FY24). Legal/professional fees, advertising, rent, repairs, safety security, and other overheads took the total expenditure up by 26.4% to Rs 3,977 crore in FY24 from Rs 3,146 crore in FY23. Uber India’s over 40% growth and controlled expenditure led its net losses to shrink by 71.4% to Rs 89 crore in FY24, compared to Rs 311 crore in FY23. On a unit level, it spent Rs 1.06 to earn a rupee in FY24. While continuing to play out like a mid-tier software firm with low margins and a division that is a drag (the cab services), Uber India seems the closest it will ever get to profitability, especially if it acquires Blusmart mobility, as some reports will have it. Even without that, for most lay observers, it's a wonder that the firm continues to make losses, when we consider that its best in terms of service quality and ‘partner morale’ or driver satisfaction, is well behind it. Granted, the firm has had to virtually create and make up a business model as it has gone along, but considering the not insignificant role it plays in many cities in India as a service provider, the numbers are underwhelming. Selling software services to its parent has been a good fix to cover up for what has surely been a very rough ride in India so far, but the bigger tragedy is that very few people or customers will sympathise. It is frankly incomprehensible that the firm has to struggle to make enough here, and get earn nothing but criticism most of the time. As it completes a dozen years in India this year, one can only hope that the firm makes a breakthrough financially, morally and efficiency wise.