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Uber CEO says the company took its drivers 'for granted'
Business Insider
·
1y ago
Medial
During a talk in Bengaluru, India, Uber CEO Dara Khosrowshahi discussed how drivers played a crucial role in helping the ride-hailing company navigate the challenges posed by the pandemic. Khosrowshahi admitted that Uber had previously taken its drivers for granted, but the downturn in rides and revenue prompted a reevaluation of their importance. He emphasized the need to prioritize the driver experience, stating that Uber had to earn their loyalty daily as part of the gig economy. However, there are reports of discontent among Uber drivers over increased competition and declining earnings.
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Uber is celebrating its $1 billion profit. But some drivers are feeling left behind.
Business Insider
·
1y ago
Medial
Uber CEO Dara Khosrowshahi announced a $1.1 billion annual operating profit, a first for the ride-hailing giant. However, some Uber drivers are not joining in the celebration, as they feel squeezed on pay and went on strike across the US. Frustrations stem from a drop in earnings due to disappearing perks, such as boosts and ride challenges, and an upfront fares policy that doesn't match the end-of-trip fare. Despite Uber's assertion that the majority of drivers are satisfied, the company may face increasing pressure from its drivers as its profitability grows.
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Uber CEO says growth in South Korea promising despite underdog status
Economic Times
·
10m ago
Medial
Uber CEO Dara Khosrowshahi has expressed commitment to the South Korean market, where the company is currently competing against local giant Kakao. Khosrowshahi believes that the Uber platform will attract more taxi drivers, leading to growth in the market. Despite Kakao's dominant market share of over 90% in the taxi-hailing sector, Khosrowshahi is confident that Uber's market share will continue to increase. Uber re-entered the South Korean market in 2021 through a joint venture with SK Group, and their Uber Taxi service has seen significant growth in passenger numbers, including a rise in international travelers using the platform.
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Gautam Adani meets Uber CEO Dara Khosrowshahi, says ‘excited for future…’
Livemint
·
1y ago
Medial
Billionaire Gautam Adani hinted at a potential collaboration between the Adani group and Uber CEO Dara Khosrowshahi during Khosrowshahi's recent visit to India. Adani praised Khosrowshahi's vision for Uber's expansion in India and his commitment to empowering Indian drivers. Meanwhile, Khosrowshahi expressed that Uber has faced challenges in the Indian market due to intense price competition. Further details about the potential collaboration were not provided.
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Uber gets nod to run bus service in NCR
Economic Times
·
1y ago
Medial
Uber has been granted a license by the Delhi transport department to operate bus services in the city. Under the app-based premium bus aggregator scheme, Uber will be able to offer bus rides along with other mobility options on its app. The bus routes will connect business districts with residential areas and will be operated by local fleet partners. India is the second country after Egypt where Uber operates buses under its shuttle service. Uber has over 1 million drivers in India and the country ranks among its top 10 markets in terms of bookings.
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Billionaire takes Uber ride, texts CEO Dara Khosrowshahi about driver’s complaint
Money Control
·
1y ago
Medial
American hedge fund billionaire, Bill Ackman, criticized Uber for allegedly not passing on tips to its drivers after taking an Uber ride in New York City. Ackman claimed that the Uber driver informed him about the company keeping tips for itself, even when passengers selected to tip the driver. However, Uber responded by clarifying that all tips are passed on to the drivers, and the issue was due to a technical glitch that prevented the tips from showing on the drivers' screens. Ackman later acknowledged the clarification and confirmed that Uber was working on fixing the issue.
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Uber says it's working with Tesla to boost EV adoption among drivers
Economic Times
·
1y ago
Medial
Uber announced that it is collaborating with Tesla to accelerate the adoption of electric vehicles (EVs) among its drivers. The partnership aims to provide incentives and support to Uber drivers who own or drive EVs, encouraging them to transition to sustainable transportation. This collaboration highlights Uber's commitment to reducing carbon emissions and promoting environmentally-friendly practices in the transportation industry.
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Dutch watchdog fines Uber 10 million euro over privacy regulations infringement
Economic Times
·
1y ago
Medial
The Dutch data protection authority has fined Uber Technologies and its Dutch unit €10 million for violating privacy regulations. Uber failed to properly disclose data retention periods for European drivers and did not mention the non-European countries with whom they share this data. Additionally, Uber was found to have obstructed its drivers' right to privacy.
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Uber allows drivers to record audio during trips, brings special feature for fem
Livemint
·
8m ago
Medial
Uber has launched several new features on its app to improve safety and convenience for its drivers in India. These include options for female drivers to choose female passengers only, the ability to record audio during trips for driver safety, and instant cash-out of earnings. Uber aims to enhance the daily experience of its over 1 million monthly active drivers in India with these new features.
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Uber to launch AI assistant powered by OpenAI's GPT-4o to help drivers go electric
Economic Times
·
9m ago
Medial
- Uber is introducing an AI assistant, powered by OpenAI's GPT-4o, to help drivers transition to electric vehicles. - The AI assistant will provide personalized answers to drivers' queries about EVs and eligible incentives. - Uber drivers are adopting EVs at a rate five times faster than the average motorist in North America and Europe. - Nearly 30% of all miles driven on Uber in London are now electric. - Uber is launching a mentorship program to connect experienced EV drivers with those looking to switch to electric vehicles. - Uber is awarding top merchants on its food delivery platform with $50,000 to fund their own sustainability initiatives.
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Uber rolls out more incentives, safety feature for drivers
Economic Times
·
8m ago
Medial
Uber has introduced new features for its drivers in India to combat competition and driver shortages. Drivers can now cash out their earnings four times per day instead of thrice weekly. The move comes as Uber faces competition from WestBridge-backed Rapido, Google-backed Namma Yatri, and BluSmart. Another feature is upfront tipping, allowing riders to add a tip before the ride begins, which incentivizes drivers and boosts their income. Uber has also introduced a 'women rider' preference, enabling women drivers to accept only female riders during late hours.
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