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Success of Paytm biz acquisition hinges on effective customer transition, team integration: Zomato CEO Deepinder Goyal

Economic Times

Economic Times · 1y ago

Success of Paytm biz acquisition hinges on effective customer transition, team integration: Zomato CEO Deepinder Goyal

Zomato's CEO, Deepinder Goyal, believes the success of their acquisition of Paytm's events and movie ticketing business will depend on a smooth customer transition and cultural integration. The company plans to assimilate the new team into their existing culture and hopes for a favorable outcome. The acquisition will add 280 employees to Zomato's roster. Initially, the services offered on both Zomato and Paytm apps will continue, but eventually, Zomato's new app, called District, will take over. Goyal expressed confidence in redirecting traffic and acknowledged the potential need for customer incentivization. He also mentioned the long-term growth potential of the new businesses.

Related News

Zomato completes acquisition of Paytm’s entertainment ticketing biz

Economic Times

Economic Times · 1y ago

Zomato completes acquisition of Paytm’s entertainment ticketing biz

Zomato has completed the acquisition of Paytm's event ticketing subsidiaries, Wasteland Entertainment and Orbgen Technologies. This includes the TicketNew and Insider platforms. The deal, valued at Rs 2,048 crore, marks a strategic move for Zomato to expand its "going-out" business. During the transition period, the movie and event tickets will still be available on the Paytm app, as well as on the TicketNew and Insider platforms. Approximately 280 employees from the entertainment ticketing business will be shifting to Zomato. This acquisition is part of Zomato's efforts to diversify beyond food delivery.

Food delivery giant Zomato gets government nod for name change to Eternal Ltd

Economic Times

Economic Times · 5m ago

Food delivery giant Zomato gets government nod for name change to Eternal Ltd

Zomato, led by Deepinder Goyal, has received approval from the Ministry of Corporate Affairs to change its name to Eternal Limited, effective March 20, 2025. The name change follows shareholder approval and reflects the company's diversification beyond food delivery into areas such as quick commerce, B2B food supply, and dining/events. Alongside the rebranding, Zomato will update its corporate website to eternal.com and its stock ticker to ETERNAL, marking a significant transition in its business model.

Eternal denies reports of Rakesh Ranjan's departure as food delivery head

YourStory

YourStory · 4m ago

Eternal denies reports of Rakesh Ranjan's departure as food delivery head

Eternal, previously known as Zomato, refuted reports of CEO Rakesh Ranjan's departure amid rumors of internal reorganization. While media speculated that Co-founder Deepinder Goyal might become interim CEO, Eternal confirmed Ranjan hadn't resigned. Ranjan, with the company for over seven years, took on the CEO role for food delivery after leading Hyperpure. This news surfaces as the food delivery sector, dominated by Swiggy and Zomato, faces a slowdown in demand and customer acquisition challenges.

Can Zomato-Paytm Deal Be The Next Blinkit Story In The Making?

Inc42 · 1y ago

Can Zomato-Paytm Deal Be The Next Blinkit Story In The Making?

Paytm and Zomato have been in talks for a potential deal, with an estimated valuation of around INR 1,500 Cr. This could be one of Zomato's biggest deals since the Grofers acquisition. The integration of Paytm's movie and events division could provide cross-promotional opportunities for Zomato, expanding its customer base and diversifying its revenue streams.

Zomato CEO Deepinder Goyal buys Rs 4.59 crore Aston Martin DB12 supercar: Report

IndianStartupNews

IndianStartupNews · 1y ago

Zomato CEO Deepinder Goyal buys Rs 4.59 crore Aston Martin DB12 supercar: Report

Deepinder Goyal, CEO and founder of Zomato, has become the first customer in India to own the newly launched Aston Martin DB12. Priced at Rs 4.59 crore, Goyal's collection of luxury vehicles already includes the likes of Porsche, Ferrari, and Lamborghini. The DB12 stands out with its Satin Aston Martin Racing Green color and features a powerful 4.0-liter twin-turbocharged V8 engine. Goyal's acquisition further solidifies his reputation as an automobile enthusiast. His journey with Zomato has also been successful, with the company exceeding market expectations in terms of profit and revenue.

Paytm’s Vijay Shekhar Sharma cheers Deepinder Goyal as camaraderie adds fizz to Zomato’s 16th anniversary ad

Livemint

Livemint · 1y ago

Paytm’s Vijay Shekhar Sharma cheers Deepinder Goyal as camaraderie adds fizz to Zomato’s 16th anniversary ad

Zomato's 16th anniversary is making headlines as Paytm CEO Vijay Shekhar Sharma shared the celebration ad released by Zomato's CEO Deepinder Goyal. Sharma congratulated Goyal and the executive team while expressing admiration for the advertisement. As a gesture of gratitude to its users, Zomato is offering an exclusive Zomato Gold membership for ₹30 for six months. The advertisement features key team members such as Akriti, Akshant, Rakesh, and Vipin. The online food delivery market in India is projected to reach $43.78 billion by 2024, according to Statista.

Zomato’s Deepinder Goyal bets on health wellness space with new venture Continue

YourStory

YourStory · 10m ago

Zomato’s Deepinder Goyal bets on health wellness space with new venture Continue

Zomato Co-founder and Group CEO Deepinder Goyal has registered a new venture called "Continue". The company, which was incorporated in April this year, will focus on longevity ventures related to health tracking and mental wellness. It is not associated with Zomato and will operate independently. Deepinder Goyal has invested Rs 50,00,000 in the new venture. Several ex-Zomato executives have also joined Continue. Zomato, on the other hand, will continue to focus on its core businesses including Food Delivery, Blinkit, Hyperpure, and District. Zomato did not provide any comments on the new venture.

It's official: Zomato is now Eternal

Economic Times

Economic Times · 5m ago

It's official: Zomato is now Eternal

Zomato shareholders have approved a resolution to rename the company as Eternal Ltd. Eternal will encompass four verticals: Zomato (food delivery), Blinkit (quick commerce), District (going-out vertical), and Hyperpure (B2B grocery supply). This rebranding, initiated internally in 2022 following Blinkit's acquisition, aligns with organizational restructuring aimed at distinguishing the parent company from individual brands and recognizing Blinkit's growing significance, according to co-founder Deepinder Goyal.

ETtech Q&A | Zomato to roll out new initiatives to stem slowing growth in food delivery biz: CEO Deepinder Goyal

Economic Times

Economic Times · 5m ago

ETtech Q&A | Zomato to roll out new initiatives to stem slowing growth in food delivery biz: CEO Deepinder Goyal

Zomato, recognized as the Emerging Company of the Year at The Economic Times Awards for Corporate Excellence 2024, plans new initiatives to revive its food delivery growth. CEO Deepinder Goyal highlights plans in quick commerce and exploring 10-minute deliveries in collaboration with restaurants. While maintaining disciplined execution, Zomato focuses on aligning the interests of restaurants, customers, and itself. The company emphasizes strategic investments in its various businesses like Blinkit, District, and Hyperpure to ensure sustainable growth and profitability.

Zomato's Growth Story of Delivering Happiness at the Doorsteps!

StartupTalky

StartupTalky · 1y ago

Zomato's Growth Story of Delivering Happiness at the Doorsteps!

The article discusses the success story of Zomato, an Indian food delivery startup. Founded in 2008 by Deepinder Goyal and Pankaj Chaddah, Zomato has revolutionized the way people order food and explore restaurants. The article covers various aspects such as the company's headquarters, founders and team, funding and investors, acquisitions, business and revenue models, challenges faced, growth, partnerships, and future plans. It also highlights Zomato's competitors and its achievements in the industry.

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