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Some Apple Vision Pro users are returning the headset because they don't know how to set it up, analyst says

Business Insider

Business Insider · 1y ago

Some Apple Vision Pro users are returning the headset because they don't know how to set it up, analyst says

According to analyst Ming-Chi Kuo, a significant percentage of Apple Vision Pro headset returns are due to users struggling to set up the mixed-reality device. The exact reasons for the difficulties are unclear, but the headset utilizes advanced technology and requires eye and hand tracking for navigation. Despite some initial challenges, Kuo estimates that the return rate for the Vision Pro is less than 1%. Other reasons for returns include concerns about the bulky design, underwhelming video quality, and the high price tag of $3,500. However, some devoted fans have embraced the headset, even going as far as wearing it to their wedding or while driving.

Related News

Up to 30% of Apple Vision Pro Returns Are Because Users Don't Get It, Analyst Says

Gizmodo

Gizmodo · 1y ago

Up to 30% of Apple Vision Pro Returns Are Because Users Don't Get It, Analyst Says

According to Apple analyst Ming-Chi Kuo, a significant number of customers returning the Apple Vision Pro headset, which costs $3,500, do so because they struggle to set it up. Kuo's investigation found that around 20-30% of users return the product due to this issue. The returns rate of the headset was only 1%, but the lack of intuitive user interface and the need to press physical buttons or look up to access certain functions may be contributing to customer dissatisfaction. Kuo also noted that demand for the Vision Pro is slowing and expects it to remain a niche product for several years.

These Apple Vision Pro buyers are returning their headsets — and this is why

Business Insider

Business Insider · 1y ago

These Apple Vision Pro buyers are returning their headsets — and this is why

Buyers of the Apple Vision Pro mixed-reality headset are reportedly returning the $3,500 device due to issues with its clunky design and discomfort when worn. Users have also expressed disappointment with the headset's vision quality, citing grainy visuals and blurred edges. Some believe the device doesn't offer enough unique experiences to justify its price. Though critics expressed enthusiasm for Apple's vision and cutting-edge capabilities, they are open to revisiting the headset once the technology advances and the price lowers.

Apple fans in China can't buy the Vision Pro yet, so they're lining up to rent it by the hour or day

Business Insider

Business Insider · 1y ago

Apple fans in China can't buy the Vision Pro yet, so they're lining up to rent it by the hour or day

Chinese consumers are eager to try out the Apple Vision Pro before its official release in the country and are renting the headsets from third-party vendors. Rental ads for the mixed reality headset have been appearing on Chinese sites like Alibaba's Xianyu and Zhuan Zhuan. Prices range from $13.62 per hour to $208 per day, with some merchants requiring a deposit or offering the option to purchase the device after use. It remains unclear how these third-party vendors obtained the Apple Vision Pros. Apple has not yet announced a release date for the headset in China.

Apple's cheaper Vision Headset launching next year at $2xxx, reveals Mark Gurman

Livemint

Livemint · 10m ago

Apple's cheaper Vision Headset launching next year at $2xxx, reveals Mark Gurman

Apple is reportedly planning to launch a more affordable version of its Apple Vision headset as early as next year. Priced at around $2,000, the new headset will be significantly cheaper than the Apple Vision Pro, which was priced at $3,499. The decision to develop a cheaper headset is attributed to the limited appeal and accessibility of the Vision Pro, due to its high price. The more affordable model is expected to have downgraded components and may lack certain features, such as the EyeSight display. Apple is aiming for the cheaper headset to sell twice as well as the Vision Pro.

Apple eyes affordable Vision Pro successor with Samsung display tech: Report

Livemint

Livemint · 9m ago

Apple eyes affordable Vision Pro successor with Samsung display tech: Report

Apple is reportedly working on a more affordable version of its Vision Pro mixed reality headset. The company aims to reduce costs by using a less expensive display technology while maintaining a high pixel density. It may replace the OLED on Silicon (OLEDoS) display of the original headset with Samsung's White OLED with Colour Filter (W-OLED+CF) technology. The affordable headset may not be released before 2027 according to analyst predictions.

Apple halts Vision Pro 2 AR headset production: Here's why

Livemint

Livemint · 1y ago

Apple halts Vision Pro 2 AR headset production: Here's why

Apple has reportedly decided to put the development of its high-end augmented reality headset, the Vision Pro 2, on hold in order to prioritize the creation of a more affordable version. The budget-friendly Vision headset is expected to launch in late 2025 with a target price of around $1,500. While the cheaper model may make some compromises in terms of design and features, Apple is careful not to sacrifice too much functionality. There is a possibility that work on the Vision Pro 2 could be resumed in the future. Apple has also announced the discontinuation of its Apple Pay Later service.

Tim Cook says Apple's earliest version of the Vision Pro was a 'monster' you couldn't even wear

Business Insider

Business Insider · 1y ago

Tim Cook says Apple's earliest version of the Vision Pro was a 'monster' you couldn't even wear

Apple CEO Tim Cook revealed that the early version of the Apple Vision Pro, priced at $3,500, was described as a "monster" of an "apparatus" that was not wearable in any way. The initial design featured large fans on either side of the wearer's face, with wires stretching into another room to connect to a supercomputer. The current Vision Pro has a more streamlined design but still carries some weight, with a metal-and-glass build weighing between 21.2 and 22.9 ounces. The spatial computing headset officially launches in the US on Friday.

The one part of Apple Vision Pro that Apple doesn’t want you to see

Wired · 1y ago

The one part of Apple Vision Pro that Apple doesn’t want you to see

Apple's new Vision Pro mixed-reality headset has garnered attention as it goes on sale, with tech journalists and influencers sharing their experiences. The headset, similar to Meta's Quest, features pass-through video technology and 2D applications in a 3D environment. Notably, Apple has an external battery pack for the Vision Pro, which is tethered to the headset. Apple has downplayed the battery pack in promotional materials and prohibited journalists from capturing it in photos. Experts are divided on the impact of the external battery on usability, with some believing it won't be a hindrance for shorter VR experiences.

Apple is offering free 25-minute demos for its $3,500 Vision Pro.

Business Insider

Business Insider · 1y ago

Apple is offering free 25-minute demos for its $3,500 Vision Pro.

Apple is offering free 25-minute demos of its Vision Pro mixed-reality headset at Apple Stores. The demos will showcase how to view images and videos while wearing the headset, including still, panorama, and 3D images called "spatial photos". Retail workers will explain how the interface works and demonstrate features such as the Digital Crown. The demos aim to provide potential buyers with a firsthand experience before the device's official launch on February 2.

The shine comes off the Vision Pro

The Verge

The Verge · 1y ago

The shine comes off the Vision Pro

The paragraph discusses the return window for the Apple Vision Pro headset, with many customers reportedly returning the expensive device. The reasons for returns and potential fixes are analyzed, indicating the current status of headsets. Additionally, the article mentions Mark Zuckerberg's unexpected role as a gadget reviewer. The Vergecast also covers news about the future of Xbox and various AI developments from Google and OpenAI. The paragraph concludes by mentioning additional news coverage links related to the Vision Pro, Xbox, and AI.

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