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Sergey Brin says Google 'definitely messed up' after its Gemini chatbot caused a firestorm. He has a lot riding on its success — or failure.

Business InsiderBusiness Insider · 1y ago
Sergey Brin says Google 'definitely messed up' after its Gemini chatbot caused a firestorm. He has a lot riding on its success — or failure.
Medial

Google co-founder Sergey Brin commented on the controversial Gemini AI, admitting that the company had made mistakes in generating historically inaccurate images. Google paused Gemini's image-generating feature after receiving complaints about strange depictions of people of color. Brin, who has been more involved in Google's AI strategy, claimed that the left-leaning bias in AI models could result in odd responses from any text-based models, including Musk's Grok and OpenAI's ChatGPT. He clarified that Google did not intend for Gemini to lean left and acknowledged the need for a better understanding of the issue.

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Startups refund investors in ethical move after shutdown and failed pivot

EntrackrEntrackr · 9m ago
Startups refund investors in ethical move after shutdown and failed pivot
Medial

The shutdown of SaaS startup Toplyne took many by surprise, as the San Francisco and Bengaluru-based company became one of the few from the well-funded segment to halt operations. Having raised over $17 million from investors like Tiger Global and Peak XV, the firm also garnered attention for its commitment to return the remaining capital to investors, highlighting the importance of ethical practices in the startup landscape. Not just Toplyne, but a bunch of startups that shut down or pivoted have returned capital to their investors after struggling to establish a sustainable revenue model. They also encountered challenges such as funding shortages, adverse market conditions, and cash flow issues. According to data from TheKredible, as many as 8 Indian startups have refunded investors after either ceasing operations or unsuccessful pivots as of October 12. This accounts for 50% of all shutdowns and pivots that have occurred in the current calendar year. Paras Chopra-led Nintee was the first to announce its shutdown and return capital to investors in April this year. It was backed by Peak XV and angels like Kunal Shah. Following this, several other startups joined the trend, including edtech firm Bluelearn and trading platform Investmint, as well as offline firm Convenio, launched by former Swiggy senior vice president Karthik Gurumurthy. Most recently, agritech startup Greenikk also announced that it would refund investors after ceasing operations. It’s worth noting that Gurumurthy had raised $3 million from Matrix Partners and others in stealth mode. Earlier this year, two fashion tech companies—Fashinza and Virgio—opted to return capital to their investors after struggling to find traction with their original business models. Virgio, led by former Myntra CEO Amar Nagaram, raised over $37 million from investors including Prosus Ventures, Alpha Wave Partners, and Accel Partners before its pivot. Fashinza, the highest-funded company on the list, secured $150 million in equity and working capital from notable backers such as Mars Growth Capital, Liquidity Group, Accel, Prosus, WestBridge, and Elevation Capital. In the current debate about the market savvy of Bengaluru startups compared to those in Delhi NCR, it’s interesting to observe that five startups on this exclusive list originate from Bengaluru, whereas only two are from NCR. Between 2022 and 2023, several startups, including Frontrow, Udayy, ConnectedH, and Anar, had returned capital to their investors after shutting down operations for various reasons. The return of capital should not be as big a deal as made out, but catches attention simply because of the times we live in. When fund raising is treated as a massive success in itself, returning those (or whatever remains) funds is certainly a call a founder would make after much agonising normally. Or after burning through most of those funds in trying to pivot, than accept failure. While strong founder ethics and a long term view on the reputational impact is one factor, we believe it is also increasingly a function of how closely investors work with them. And yes, while it will never be as acceptable as many would like, failure is a lot less damaging to future prospects for a founder today than even a decade back. Many investors today, as they work with younger founders especially, keep a very close eye on the day to day running of the business and metrics, giving them a much more deeper understanding of business direction. Thus, where a thesis has failed completely, decisions on shut downs are being taken faster now. Finally, in the rarefied world of fund raising, where access to the right networks matter, as more startups have been funded, we can see longer memory for the performance of the deal sourcing people as well. It would be no surprise if many of these have played an instrumental role in ensuring a return of funds to a VC where they hope to do more work in the future.

BluSmart drivers face uncertainty amid company troubles, founder issues

EntrackrEntrackr · 2m ago
BluSmart drivers face uncertainty amid company troubles, founder issues
Medial

BluSmart suspended its operations in April in Mumbai, Delhi-NCR, and Bengaluru, asking its 10,000 driver-partners to return their vehicles. The move has left several drivers scrambling to find new sources of income. Rajesh [name changed], a 35-year-old man in Gurugram, secured a driving job with a heavily VC-funded electric vehicle cab hailing company which once aimed to take on the duopoly of Ola Cabs and Uber in India. An average income of Rs 20,000 to Rs 25,000 per month, Rajesh admits, was not much for his family but managed to pay bills. Though, Rajesh, who also is a father of two young children, put in 10 hours to 12 hours daily - to reach the estimated monthly income. With his company now pausing the services, Rajesh has no source of earning, and does not know how he will pay his kids’ education fees. "... Now, I don’t know how I’ll manage. I missed my kids' school fees this month. My family depends on me, and I’ve never felt so helpless,” a visibly stressed Rajesh told Entrackr. One of the things that is agonising Rajesh the most is the deceptive way his employer pushed them out. “On Wednesday (April 16th), we [drivers] received a message saying the car needed to be submitted to the hub for a breakdown. We thought it was just a minor technical issue. When we got there, they told us it was a failure and we’d be informed later. But there was no word from the company after that. We just had to go home. We were left in complete shock," says Rajesh as his voice strains, reliving the fateful moment. Rajesh says he was among the first lot of employees, when the company had just 50 cars. Like many others, he too bought the company’s promise of stability. “Now, it feels like we’ve been left out to dry,” he said. “I’m considering working with Uber or Ola… I’m looking for something else, maybe a different field altogether. But BluSmart was my livelihood, and I’d go back in a heartbeat if they reopened. It was my only source of income,” he added. Rajesh’s story resonates with another thousands of drivers who are now scrambling to find new sources of income after BluSmart’s sudden suspension of its services. Entrackr has reached out to BluSmart seeking responses on how they plan to compensate the affected drivers. In case they respond, we will incorporate their inputs. Staging the protest On May 4, a group of BluSmart drivers raised their grievances at Jantar Mantar, a historic site for protests. They pressed for demands for alternative income avenues as well as called for crucial policy reforms to prevent similar abrupt dismissals. Additionally, they also sought a government intervention. Tajinder Singh, president of Parivahan Morcha Athavale and also among those spearheading the protest, told Entrackr that women drivers of BluSmart were among those bearing the brunt the most as other taxi companies refused to recruit them. He further said that some drivers were working on a per day basis as and when required but asserted that this was not a long-term solution. “We are demanding compensation for affected BluSmart drivers. We have also sought government intervention so that the drivers can continue to earn their livelihood,” Singh said. Singh also claimed that hundreds of BluSmart employees working at charging hubs were affected by the company’s sudden suspension of its services. A business model that promised to be different than rivals Even as ‘sustainability’ remained the headline grabber, BluSmart also deployed a rather different business model compared to rivals Ola Cabs and Uber. The company used a full-stack B2C model wherein they owned and managed the vehicles whereas Ola and Uber work with independent drivers. The model allowed BluSmart to have a better control on the quality of cars, maintenance, and subsequently better customer service. For drivers, the company offered a fixed salary along with incentives. An assured income was a big factor why a lot of drivers showed interest in joining BluSmart. Ola and Uber, on the other hand, operated on a familiar commission-based system, also common with several gig working-reliant service providers. Singh also highlighted this stark difference between BluSmart and its rivals. He said that the job of driver was to pick and drop the passenger and earn a regular income (per day payout and incentives). They needed to work 10 hours to 12 hours a day. Other things like maintenance and documentation was taken care of by the company, giving drivers a more relaxed environment to operate. Blusmart has raised over $180 million to date, including its $50 million series B round in January this year. Though, it received only Rs 61 crore out of $50 million. That said, a heavily-funded BluSmart juggernaut appeared unstoppable, until it did. Earlier this year, reports emerged that BluSmart delayed salary payments to cash crunch. It had also shut down operations in Dubai and also saw an exodus of top management employees, including CEO, CBO, and CTO. A month later, SEBI published findings of its probe into Gensol Engineering, BluSmart’s partner and EV lessor. The SEBI order highlighted misuse of funds, and also barred promoters Anmol and Puneet Singh Jaggi from accessing the securities market and holding key positions in Gensol Engineering. What next for BluSmart drivers BluSmart drivers facing joblessness due to the shutdown can go for legal remedy and urgently demand clearance of any unpaid dues and better severance compensation, if not given already. The legal course, which may take a relatively long time, may also help them investigate if BluSmart violated the contract by sudden halting of their services and returning vehicles. Moreover, they can also seek intervention from regulatory boards. Singh, however, did not appear enthusiastic about taking the legal course. “Companies like these make such contracts that they keep them protected in such incidents and don’t have to own any responsibility towards people working so hard for them,” he said [loosely translated from Hindi]. As far as the future of the company goes, it’s hard to predict considering the massive VC money riding on the company. Despite the major dent in public image and also several legal troubles, it’s likely that the company may stay afloat with a rather new management and new board - a few known steps troubled companies often take to course correct. It’s worth noting that quality of drivers and cabs were the top highlight of the platform, and if it resumes, it should continue with that. With the ongoing protests and lack of communication between drivers and management, it seems unlikely that the company will enjoy the same level of trust from its network drivers.

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