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Salesforce to acquire AI voice agent firm Tenyx, joining AI talent race

Economic Times

Economic Times · 11m ago

Salesforce to acquire AI voice agent firm Tenyx, joining AI talent race

Salesforce has announced its plan to acquire Tenyx, an AI-powered voice agent developer, to strengthen its AI-driven solutions. The California-based startup, founded in 2022, serves clients in various industries such as e-commerce, healthcare, hospitality, and travel. The deal's value was not disclosed, and the acquisition is expected to be finalized in Q3. By acquiring Tenyx, Salesforce aims to boost its revenue growth as it faces increasing competition in the AI market, following similar moves by tech giants Microsoft and Amazon. Salesforce recently exceeded expectations for Q2 revenue and profit.

Related News

Meta in talks to acquire voice cloning startup Play AI | TechCrunch

TechCrunch · 1m ago

Meta in talks to acquire voice cloning startup Play AI | TechCrunch

Meta is reportedly in talks to acquire voice cloning startup Play AI to enhance its AI capabilities and consumer-facing features. The acquisition aims to integrate voice cloning technology into Meta's platforms, potentially broadening its creative suite with audio features. Play AI specializes in voice cloning for AI-powered use cases like customer service and has raised $23.5 million from investors including 500 Startups and Race Capital. Neither Meta nor Play AI have commented on the acquisition discussions.

Another High-Profile OpenAI Researcher Departs for Meta

Wired · 1m ago

Jason Wei, a researcher from OpenAI who focused on o3 and deep research models, is transitioning to Meta’s superintelligence lab, joining colleague Hyung Won Chung. Both worked on reinforcement learning and complex AI model training at OpenAI following stints at Google. Meta’s recent aggressive recruitment, offering up to $300 million over four years, highlights the competitive race in AI talent acquisition, particularly against OpenAI, which is also countering by hiring strategically.

CEO says he tried to hire an AI researcher from Meta, and was told to 'come back to me when you have 10,000 H100 GPUs'

Business Insider

Business Insider · 1y ago

CEO says he tried to hire an AI researcher from Meta, and was told to 'come back to me when you have 10,000 H100 GPUs'

Recruiting AI talent proves to be a challenge for companies, as the demand for generative AI skills outpaces the available supply. Limited funding and chip shortages make it difficult for smaller firms like Perplexity, an AI-powered question-and-answer engine, to attract the necessary talent. Even if they manage to acquire the highly coveted Nvidia GPUs, the rapid pace of AI development means they are already behind the major tech companies. This makes it increasingly hard to secure AI talent in the future, as candidates prefer to work on the next-generation models rather than joining smaller firms.

Salesforce buys Moonhub, a startup building AI tools for hiring

TechCrunch · 2m ago

Salesforce buys Moonhub, a startup building AI tools for hiring

Salesforce has not technically acquired the startup Moonhub; instead, Moonhub is shutting down with some team members joining Salesforce. Moonhub, known for its AI tools for hiring, had previously benefited from Salesforce’s investment. Moonhub's integration into Salesforce aligns with Salesforce's AI strategy, following its recent acquisitions. Founded in 2022, Moonhub had raised $14.4 million and served numerous clients, including Fortune 500 companies, before its closure.

India's digital businesses are innovating faster with Data + AI, says Databricks founder

Economic Times

Economic Times · 2m ago

India's digital businesses are innovating faster with Data + AI, says Databricks founder

Databricks founder Ali Ghodsi highlighted that India's digital businesses are leading in AI innovation, surpassing global counterparts. The company is investing $250 million in India for R&D, talent development, and AI adoption, focusing on Bangalore and targeting IITs for talent. Databricks is optimistic about Asian markets due to relaxed regulations. The company unveiled key initiatives like "Agent Bricks" for AI agent optimization, "Lakebase" database, and free Databricks access to bridge the AI talent gap.

InvAscent joins race to buy stake in PE-backed hospital chain

VCCircle

VCCircle · 1y ago

InvAscent joins race to buy stake in PE-backed hospital chain

Private equity firm InvAscent is vying to purchase a stake in a hospital chain, joining other institutional investors in the race. The healthcare-focused firm has already made three investments this year and is currently engaged in preliminary discussions for the potential acquisition. Further details were not disclosed.

Grapevine: Zydus joins Torrent in race for JB Chemicals; The New Shop eyes 24Seven

VCCircle

VCCircle · 1y ago

Grapevine: Zydus joins Torrent in race for JB Chemicals; The New Shop eyes 24Seven

In the race to acquire JB Chemicals and Pharmaceuticals, Torrent Pharmaceuticals and Zydus Lifesciences are competing with private equity firm EQT. They have been shortlisted by KKR, the current owner of JB Chemicals. This comes after earlier reports of Torrent Pharma being in advanced talks to acquire KKR's stake in the company. Meanwhile, The New Shop is reportedly looking to acquire 24Seven.

Gnani.ai raises $4 Mn in Series A round from Info Edge Ventures

Entrackr

Entrackr · 1y ago

Gnani.ai raises $4 Mn in Series A round from Info Edge Ventures

Gnani.ai, a voice-first generative AI firm, has raised Rs 30 crore or about $4 million in its Series A round from Info Edge Ventures. The proceeds will be used for sales growth and expansion of Gnani.ai’s business across geographies, Gnani said in a press release. The firm counts Samsung Ventures as an investor. Founded in 2016 by Ganesh Gopalan and Ananth Nagaraj, Gnani.ai’s unique generative AI platform transforms customer experience for multiple customers across the globe. The startup offers a no-code voice first platform with multiple product capabilities – omnichannel conversational automation, agent assist, voice biometrics, and omnichannel analytics. It has a patented proprietary tech-stack for TTS, STT, NLP and augmented intelligence that works not just for English but also for 14 Indian languages. Gnani recently announced a series of Voice-first AI SLM models (Small Language Models). The initial rollout of Gnani.ai’s SLMs targets domains such as banking, insurance, automotive, and retail.

Warburg leads race for Shriram unit; Hindujas, Dixon weigh M&As

VCCircle

VCCircle · 1y ago

Warburg leads race for Shriram unit; Hindujas, Dixon weigh M&As

Private equity firm Warburg Pincus is leading the race to acquire Shriram Housing Finance Ltd, a unit of Shriram Finance. Bain Capital is also competing for the mortgage lender. Meanwhile, the Hinduja Group and Dixon Technologies are considering potential mergers and acquisitions.

Klarna’s revenue per employee soars to nearly $1M thanks to AI efficiency push | TechCrunch

TechCrunch · 3m ago

Klarna’s revenue per employee soars to nearly $1M thanks to AI efficiency push | TechCrunch

Klarna's strategic focus on AI integration boosted its revenue per employee to nearly $1 million, up from $575,000 last year. The company ended its Salesforce contract and reduced hiring, relying on AI for various operations. AI notably cut customer service costs by planning to replace 700 contractors with chatbots, though recently restored human agent options. Amid a 13% revenue increase to $701 million in Q1 2025, Klarna postponed its U.S. IPO due to market volatility.

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