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Navi forays into motor insurance, set to compete with Acko and Digit

EntrackrEntrackr · 1d ago
Navi forays into motor insurance, set to compete with Acko and Digit
Medial

Navi, a fintech unicorn founded by Flipkart co-founder Sachin Bansal, has launched motor insurance, expanding its insurance portfolio with a fully digital, direct-to-customer offering. Through its general insurance arm, the company will offer car and two-wheeler policies including comprehensive, own-damage, and third-party covers via its app. The platform enables instant policy issuance, digital document storage, and a paperless purchase journey. Navi’s motor insurance follows a zero-commission model and removes intermediaries such as agents and dealers. This approach allows the company to offer transparent pricing and pass on cost efficiencies to customers. The company will also provide add-on covers such as zero depreciation, roadside assistance, and engine protection, along with coverage for electric vehicles. Claims will be handled through an in-house digital claims system. Navi’s entry into motor insurance brings it into direct competition with Acko General Insurance and Go Digit General Insurance, both of which dominate the digital motor insurance space. Acko has grown with a digital-first model and partnerships with platforms and OEMs, while Digit has focused on simplifying products and claims through technology. Navi is expected to compete on pricing, app-based purchase, and faster claims, but will need to catch up on scale and customer trust in motor insurance. Navi’s lending business saw a brief disruption in FY25 after the Reserve Bank of India paused new loan sanctions in October 2024 over compliance issues. The curbs were lifted in December.

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