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Quick commerce industry's hygiene headache explained

Economic Times

Economic Times · 2m ago

Quick commerce industry's hygiene headache explained

Quick commerce platforms like Blinkit, Zepto, and Instamart have rapidly expanded dark stores to meet demand but face scrutiny over hygiene issues. Inspections in Maharashtra revealed concerns such as improper storage and expired products. Authorities plan increased checks, while industry compliance struggles with rapid growth. Despite having guidelines, some stores lack consistent safety processes. Companies claim to conduct third-party audits, but experts highlight occasional lapses. India's dark store count is projected to reach 5,000-5,500 by FY26.

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Mint Explainer: What FDA's crackdown on Zepto, Blinkit means for quick commerce

Livemint

Livemint · 2m ago

Mint Explainer: What FDA's crackdown on Zepto, Blinkit means for quick commerce

Maharashtra's Food and Drug Administration has acted against quick commerce platforms Zepto and Blinkit due to significant food safety and hygiene violations. Experts suggest these platforms have expanded rapidly without adequately investing in necessary food safety protocols, affecting the overall model when they fail on hygiene, stock accuracy, or seller experience. The regulatory actions underscore the importance of maintaining stringent safety standards to uphold public health and consumer trust in the rapidly growing quick commerce sector.

Govt may increase scrutiny on quick commerce firms following hygiene, food safety issues

Economic Times

Economic Times · 2m ago

Govt may increase scrutiny on quick commerce firms following hygiene, food safety issues

The Indian government is considering increased scrutiny of quick commerce platforms due to hygiene and food safety issues at their dark stores, following complaints and violations found during inspections. The Food Safety and Standards Authority of India (FSSAI) will lead unscheduled checks to address these concerns. Additionally, quick commerce firms face criticism for using deceptive app designs, known as dark patterns, leading to a government advisory for e-commerce platforms to identify and eliminate such practices.

Blinkit, Zepto and other q-comm players throw light on dark stores

Economic Times

Economic Times · 1m ago

Blinkit, Zepto and other q-comm players throw light on dark stores

Quick-commerce companies like Blinkit and Zepto are enhancing operations by opening dark stores to customers and increasing audits amid rising hygiene concerns and regulatory scrutiny. Dark stores are warehouses for rapid deliveries. Platforms are redesigning storage spaces and urging food companies to maintain compliance. Spot checks have increased following reports of hygiene failures. These improvements are crucial for consumer trust as brands like ITC and Nestle tailor products for this fast-growing market channel.

Darkness visible, no quick-comm short cut

Economic Times

Economic Times · 2m ago

Darkness visible, no quick-comm short cut

The FMCG industry is swiftly addressing regulatory concerns about food storage and hygiene in 'dark stores' operated by quick commerce companies, anticipating significant growth. Contract renegotiations now include audit and indemnity clauses, increasing q-commerce company costs. While regulatory scrutiny may initially delay profitability, it is crucial for long-term sustainability and improved efficiency. Investor interest remains high despite low profit visibility, driven by shifts in consumer behavior and potential for significant market impact.

Zepto cites system glitch after user points out exorbitant prices on platform

YourStory

YourStory · 1y ago

Zepto cites system glitch after user points out exorbitant prices on platform

Quick Commerce platform Zepto recently experienced a glitch that caused exorbitant prices to be displayed for certain vegetables. The issue was brought to light by a user who shared a screenshot of coriander leaves priced at over Rs 131 on the platform. Zepto acknowledged the glitch and stated that it has been resolved. The company defended its pricing standards, emphasizing factors such as premium quality, fair compensation, sustainable practices, hygiene and safety, and transparent packaging. Zepto recently raised significant funds and announced plans for expansion, aiming to double its store count to 700 by the end of the year.

D2C Founders Bat For Quick Commerce Route To Boost Operations

Inc42 · 1y ago

D2C Founders Bat For Quick Commerce Route To Boost Operations

Bhavish Aggarwal, the founder of Ola Cabs, announced that the company will be entering the quick commerce market through ONDC. Swiss Beauty's co-founder, Mohit Goyal, emphasized that quick commerce has become the preferred method for emergency beauty purchases. Shauravi Malik, co-founder of Wholsum Foods, mentioned that operational efficiency is crucial for businesses to succeed on quick commerce platforms. These insights were shared during a session on "Nailing The Quick Commerce Game" at Inc42's D2C Summit. Malik also highlighted the importance of operational efficiency when venturing into the quick commerce space.

Will Quick Commerce Eat Amazon, Flipkart’s Festive Season Lunch?

Inc42 · 10m ago

Will Quick Commerce Eat Amazon, Flipkart’s Festive Season Lunch?

- Quick commerce platforms are gaining a significant share in online grocery sales, expected to reach 51% outside the festive season. - Quick commerce platforms are challenging local kirana shops rather than traditional ecommerce marketplaces. - Ecommerce giants like Flipkart and Amazon dominate mobile phone sales and quick commerce platforms have limited impact in this category. - Customers prefer the credit features, returns, and exchanges offered by ecommerce marketplaces during the festive season. - Quick commerce platforms have limited inventory risks in the fashion category, with vertical marketplaces holding the key share. - Quick commerce platforms are rapidly adopting skin care and beauty products, which may impact niche players like Nykaa and Purplle. - The emergence of quick commerce platforms like Blinkit, Zepto, and Swiggy Instamart has disrupted traditional ecommerce giants in the market.

For Boat, q-com is third-largest sales channel, says cofounder Aman Gupta

Economic Times

Economic Times · 11m ago

For Boat, q-com is third-largest sales channel, says cofounder Aman Gupta

Boat, a popular wearable and audio products brand, has identified quick commerce as its third-largest sales channel. According to Boat's co-founder Aman Gupta, certain brands find more success on quick commerce platforms than on traditional ecommerce channels like Amazon or Flipkart. Quick commerce is gaining traction in India, with new-age brands experiencing rapid growth in this space. Walmart-owned Flipkart has also recently entered the quick commerce market with its service called 'Minutes'. The quick commerce market in India is projected to grow by 35% to nearly $7 billion by 2025, offering significant growth opportunities for direct-to-consumer brands.

Salaries for quick commerce delivery execs higher than food delivery: report

Economic Times

Economic Times · 9m ago

Salaries for quick commerce delivery execs higher than food delivery: report

A new report has found that delivery executives in the quick commerce sector earn higher incomes compared to those in food delivery. The report reveals that quick commerce delivery partners earn a net income of Rs 21,402, while their food delivery counterparts earn Rs 18,595. Quick commerce delivery partners also complete 29.7% more orders per month compared to food delivery. The report suggests that the lower last mile costs and shorter delivery distances in quick commerce contribute to its higher income potential. The quick commerce market in India is projected to be worth $42-55 billion by 2030.

Zomato to launch 10-minute food delivery pilots in NCR under Quick next week

YourStory

YourStory · 7m ago

Zomato to launch 10-minute food delivery pilots in NCR under Quick next week

Zomato plans to initiate its 10-minute food delivery service, 'Quick,' in NCR, collaborating with restaurants maintaining high ratings for hygiene and quality. This venture will challenge Swiggy's popular Bolt service, which commands significant visibility and a growing share of orders. While the 10-minute delivery model is burgeoning, with players like Zepto Cafe and new entrants Swish and Zing, customer migration from traditional orders to quick service options remains a concern among restaurant operators.

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