🚀 Medial Secures Investment on Shark Tank India - Fueling the Future of Professional Social Networking. 🔥

Startup Showcase

Premium Content

Try our Valuation Calculator →

News on Medial

ONDC introduces WhatsApp Chatbot ONDC Sahayak for sellers

IndianStartupNews

IndianStartupNews · 1y ago

ONDC introduces WhatsApp Chatbot ONDC Sahayak for sellers

The Indian government-backed Open Network for Digital Commerce (ONDC) has introduced a WhatsApp chatbot called "ONDC Sahayak" in Beta phase to help new sellers understand digital commerce. The chatbot currently understands English and will soon support Marathi, Kannada, and Tamil. ONDC Sahayak educates sellers about ONDC's benefits, showcases categories, connects with Seller Network Participants, and simplifies onboarding. ONDC now also supports 12 regional languages, promoting inclusivity and engagement with the platform, effective August 15th.

Related News

Gupshup to launch multilingual WhatsApp chatbot for buyer apps on ONDC

Economic Times

Economic Times · 1y ago

Gupshup to launch multilingual WhatsApp chatbot for buyer apps on ONDC

Gupshup, a business messaging platform, is launching a WhatsApp chatbot for buyer apps on the government-backed Open Network for Digital Commerce (ONDC) in India. The chatbot will allow buyers to discover, browse, and buy products from sellers without needing to download a separate mobile app. Gupshup plans to offer this product to its enterprise customers as well. The chatbot is currently in beta and will initially only support food and beverage orders, with additional conversational channels coming soon. Gupshup aims to provide a conversational experience via WhatsApp to reach India's diverse population.

ONDC apps flag Pai Platforms’ Bitsila acquisition

Economic Times

Economic Times · 1y ago

ONDC apps flag Pai Platforms’ Bitsila acquisition

The acquisition of Bitsila by Pai Platforms (formerly Paytm E-commerce) has sparked concerns among sellers in the Open Network for Digital Commerce (ONDC) network. Pai Platforms is a major buyer app on ONDC, and acquiring Bitsila will give it a strong presence on the seller apps side as well. Some sellers worry about duplication and the potential exclusion of other sellers. However, ONDC and Pai Platforms refute these concerns, stating that expanding the supplier base and offering lower commission rates are key objectives. ONDC emphasizes the importance of a platform strategy, with multiple players catering to different niches and domains.

ONDC launches interoperable QR code to connect sellers with customers online and offline

Economic Times

Economic Times · 1y ago

ONDC launches interoperable QR code to connect sellers with customers online and offline

The Open Network for Digital Commerce (ONDC) has introduced an interoperable QR code that connects sellers, artisans, and shopkeepers with customers both online and offline. This tool allows sellers to generate a unique QR code that can be scanned by ONDC-registered buyer apps such as Magicpin and Paytm. The aim is to make local shopkeepers, street vendors, and artisans more discoverable to customers. By scanning the QR code, customers can be directed to the seller's online store. ONDC aims to address the challenges of demand generation costs and high revenue shares faced by sellers.

Five lakh sellers onboard ONDC so far: DPIIT secy

Economic Times

Economic Times · 1y ago

Five lakh sellers onboard ONDC so far: DPIIT secy

Around five lakh sellers have joined the Open Network for Digital Commerce (ONDC) in collaboration with startups to increase market access. According to Rajesh Kumar Singh, the secretary in the Department for Promotion of Industry and Internal Trade (DPIIT), ONDC has gained traction in the e-commerce sector. The platform aims to democratize digital commerce and cater to smaller players. Currently, 70% of the five lakh sellers are small and medium-sized businesses. Over 125 ecosystem stakeholders, including startups like PolicyBazaar, EaseMyTrip, and WinZO, have shown interest in collaborating with ONDC.

Mystore Rolls Out AI-Powered Semantic Search To Increase Product Visibility On ONDC

Inc42 · 1y ago

Mystore Rolls Out AI-Powered Semantic Search To Increase Product Visibility On ONDC

Mystore is introducing a new feature to assist sellers and buyers on the ONDC network. By incorporating AI-based semantic search into the Mystore Seller App, sellers will be able to enhance their product visibility and sales on the ONDC Network. Mystore, which provides ecommerce solutions to SMEs and D2C brands, aims to help these businesses expand and reach new customers across India.

Meta AI on WhatsApp to get a new voice chat mode

Livemint

Livemint · 11m ago

Meta AI on WhatsApp to get a new voice chat mode

WhatsApp is reportedly testing a new voice chat mode for its AI chatbot, Meta AI. The mode, spotted in a beta update for Android, will allow users to have real-time conversations with the chatbot using voice commands. This feature aims to make interactions with the chatbot faster, more natural, and more efficient. Users will be able to personalize their experience by selecting a preferred voice for the chatbot. WhatsApp is also testing a shortcut to quickly activate the voice chat mode.

ONDC Clocks Record 89 Lakh Transactions In May

Inc42 · 1y ago

ONDC Clocks Record 89 Lakh Transactions In May

The ONDC network recorded a new peak in retail transactions with 50 Lakh orders in May 2024. The ride-hailing segment also experienced growth with 38 Lakh trips in May. The ONDC network currently has 5.35 Lakh sellers in 1,200 cities.

ShareChat launches WhatsApp Branded Shares in beta for advertisers

Economic Times

Economic Times · 2y ago

ShareChat launches WhatsApp Branded Shares in beta for advertisers

ShareChat introduces "WhatsApp Branded Shares" in beta mode for advertisers, as reported by Economic Times. The new feature allows advertisers to utilize WhatsApp for promoting their content and brand. This move aims to leverage the popularity of WhatsApp in India as a marketing channel and offers advertisers a unique opportunity to engage with a wider audience through the platform.

ONDC Chief Thampy Koshy to step down

YourStory

YourStory · 3m ago

ONDC Chief Thampy Koshy to step down

Thampy Koshy, the managing director and CEO of India's Open Network for Digital Commerce (ONDC), has resigned after a three-year tenure, transitioning his responsibilities to an executive committee while remaining available for advice over the next three months. Prior to ONDC, Koshy was a Partner at EY and worked at NSDL. His departure follows Shireesh Joshi's earlier exit. ONDC, connecting sellers and buyers across various sectors, recently reached 200 million transactions.

ONDC seller apps seek unique ID for network’s vendors

Economic Times

Economic Times · 1y ago

ONDC seller apps seek unique ID for network’s vendors

Multiple seller apps on the ONDC network are facing duplication issues with vendors onboarding, leading to loss of commission for companies and confusion for consumers. Some companies suggest implementing a unique identifier, such as GSTN number or PAN number, to address the problem. ONDC CEO T Koshy stated that sellers have the right to explore multiple seller apps, but buyer apps prioritize more reliable listings. The ONDC network has facilitated 16.5 million orders since its launch.

Trackers

Active Indian VC’s

OG Capital Email

With a hands-on approach, OG Capital aims to invest in over 20 promising...

Accel Partners Email

Early and growth-stage investments in disruptive technology companies with...

Early-stage venture capital firm investing in technology startups in India. Focus on...

Access All Trackers

Startup Showcase Winners

June 2025

Helping your parents when you are miles away

The Pit Stop Your Cravings Deserve

The next generation E-commerce platform

Enter Ongoing Startup Showcase

Top Users

Trending News on Medial

Mark Zuckerberg wants everyone to ...

Google is testing a vibe-coding a ...

Mira Murati’s Team Rejects $1B Me ...

Download the medial app to read full posts, comements and news.