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Major companies are reportedly using this AI tool to track Slack and Teams messages from more than 3 million employees. Privacy experts are alarmed.

Business Insider

Business Insider · 1y ago

Major companies are reportedly using this AI tool to track Slack and Teams messages from more than 3 million employees. Privacy experts are alarmed.

Software startup Aware is utilizing AI to monitor employee messages sent via platforms like Slack and Microsoft Teams, analyzing up to 20 billion messages across more than 3 million employees from major companies including Starbucks, Chevron, T-Mobile, Walmart, and Delta. The AI tool aims to flag incidents related to corporate policy violations, bullying, harassment, discrimination, and other toxic behaviors. However, privacy experts have expressed concerns over potential privacy breaches and faulty decision-making associated with AI-based employee surveillance.

Related News

Disney to stop using Salesforce-owned Slack after hack exposed company data

Economic Times

Economic Times · 10m ago

Disney to stop using Salesforce-owned Slack after hack exposed company data

Disney plans to discontinue its use of Slack as a workplace collaboration system following a cyberattack in which a significant amount of company data was leaked online. The CFO of Disney stated that most of the company's businesses will stop using Slack later this year, with teams already transitioning to other enterprise-wide collaboration tools. The hacking group responsible for the breach, NullBulge, released more than 44 million messages from Disney's Slack communications tool, including code and details about unreleased projects. Disney and Slack's parent company, Salesforce, have yet to comment on the report.

Slack is getting a major Gen AI boost — and it's promising to save you hours of stress

Techradar

Techradar · 1y ago

Slack is getting a major Gen AI boost — and it's promising to save you hours of stress

Slack has introduced Slack AI, an AI-powered service that leverages generative AI for better search and summarization capabilities. It enables users to access the collective knowledge of their entire workforce to find answers, share information, and drive innovation. The tool can be used in various scenarios such as sales teams researching customers, finding subject matter experts, or generating actions from customer calls. It also has integration plans with Salesforce's Einstein Copilot and provides smarter channel recaps. Slack AI is currently available as a paid add-on for Slack Enterprise plans.

Slack launches AI-powered search answers, channel recaps and thread summaries

Livemint

Livemint · 1y ago

Slack launches AI-powered search answers, channel recaps and thread summaries

Popular work management tool Slack has released a new AI update, aimed at boosting user productivity. The update includes features such as search answers, channel recaps, and thread summaries. Users will receive personalized solutions to queries, saving time and offering smart suggestions. The AI integration also suggests the right person to contact. Slack is reportedly exploring integration with third-party apps for summaries, and may introduce its own AI chatbot, Einstein Copilot. However, these AI features are currently limited to Slack Enterprise users.

Zopper lays off 100 employees amid cost-cutting measures

Inshorts · 3m ago

Zopper lays off 100 employees amid cost-cutting measures

An insurance-focused SaaS startup, Zopper, has laid off approximately 100 employees in 2025. The latest round occurred in April, affecting around 50 members of the tech and product teams. Earlier this year, the company also dismissed 20 employees from these teams and its entire 40-person insurance staff. The layoffs are reportedly part of ongoing cost-cutting measures.

Chinese authorities are using a new tool to hack seized phones and extract data | TechCrunch

TechCrunch · 15d ago

Chinese authorities are using a new tool to hack seized phones and extract data | TechCrunch

Chinese authorities are reportedly using a malware tool named Massistant, developed by Xiamen Meiya Pico, to extract data from seized Android phones, according to cybersecurity firm Lookout. The malware, which operates via forensic extraction, requires physical access to the device. Although there’s no evidence of an iOS version, users in China and travelers are advised to exercise caution as the tool can access messages, images, and more, despite leaving detectable evidence on compromised devices.

Conversational support platform ClearFeed raises $2.7 million in funding led by Peak XV accelerator Surge

Economic Times

Economic Times · 1y ago

Conversational support platform ClearFeed raises $2.7 million in funding led by Peak XV accelerator Surge

Conversational support platform ClearFeed has secured $2.7 million in a seed funding round led by Peak XV Partners, with participation from 8VC. ClearFeed aims to address the limitations of chat platforms like Slack and Microsoft Teams by providing structure, tracking systems and metrics for larger enterprise teams. The company uses AI models to track inquiries and streamline customer and employee requests, offering features like triage channels and one-click ticket filing. ClearFeed also integrates with popular software tools and utilizes OpenAI's GPT-4 to generate answers and assist agents.

Slack under attack over sneaky AI training policy

TechCrunch · 1y ago

Slack under attack over sneaky AI training policy

Slack is facing backlash for using user data to train AI services without clear consent. Users are automatically opted in, with an opt-out option requiring an email. Confusion and frustration arose due to unclear privacy policies and hidden terms. Despite assurances that Slack AI doesn't use customer data, users demand clearer communication and transparency regarding data usage.

AllSpice's platform is the GitHub for electrical engineering teams | TechCrunch

TechCrunch · 1m ago

AllSpice's platform is the GitHub for electrical engineering teams | TechCrunch

AllSpice.io has developed a collaboration platform tailored for electrical hardware engineering teams, recognizing that traditional software tools like Slack and GitHub don't effectively accommodate hardware-specific documents. The platform facilitates team collaboration on PCB and electronic CAD files, enabling comments in a way similar to GitHub for code. AllSpice aims to integrate seamlessly within existing engineering workflows. Recently, AllSpice raised $15 million to expand its offerings and introduced an AI tool to validate designs and detect errors.

Zivy raises $1.2 Mn in pre seed round

Entrackr

Entrackr · 10m ago

Zivy raises $1.2 Mn in pre seed round

Zivy, an AI tool for prioritizing workplace messages and tasks, has raised $1.2 million in a pre-seed funding round co-led by Blume Ventures, Paradigm Shift Capital, iSeed, Everywhere Ventures, Indian Silicon Valley, and Marsshot Ventures. The round also saw participation from angel investors such as Ashwin Bhatnagar, Anand Balaji, Razorpay co-founder Harshil Mathur & Shashank Kumar and Kunal Shah. The proceeds will be allocated towards its product development and expanding its R&D team, Zivy said in a press release. Co-founded in 2023 by Prashanth YV and Vivek Karna, Zivy aims to build a personalized copilot for managers and leads, that helps them stay organized and manage their work more effectively. The platform weeds out the hassles of constant barrage of notifications that can be a significant drain on productivity. It envisions that the key to building high-performing teams lies in making managers more productive. According to Zivy, its initial release integrates directly with Slack, analyzing the context of conversations and tasks. It ensures that only the most urgent and relevant information rises to the top, helping managers stay focused and productive by intelligently categorizing and prioritizing messages.

OpenAI researchers get job offers from Salesforce CEO, Sam Altman replies

Livemint

Livemint · 1y ago

OpenAI researchers get job offers from Salesforce CEO, Sam Altman replies

Salesforce CEO Marc Benioff has offered to match the cash and equity of OpenAI researchers, trying to attract them to join his company's Einstein AI research team. Benioff's offer came amid the controversy surrounding the control of OpenAI. He even responded to OpenAI employees threatening to join Microsoft, assuring them that they won't have to use Microsoft Teams at Salesforce and can use Slack instead. Meanwhile, former OpenAI CEO Sam Altman stated that all of his former employees will be working together in some capacity, expressing unity and commitment.

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