Kissht co-founders’ startup Rezolv raises $3.5 Mn in seed round

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Rezolv, a debt resolution platform for banks and non-banking financial companies (NBFCs), has raised $3.5 million in a seed funding round led by 3one4 Capital. Co-founded in October 2024 by Karan Mehta and Sonali Jindal (co-founders of digital lending startup Kissht), Rezolv addresses the challenge of debt recovery through integration of advanced analytics, AI, and GenAI to optimize each aspect of the collection period. It is a pure software and analytics platform. According to Rezolv, it aims to streamline the entire debt collection process such as digital communication, early reminders, interactive voice response calls, field visits, legal workflows, and analytics so that lenders can build more efficient collection systems in compliance with their policies. Rezolv says that its real-time AI auditing of customer interactions with agents or the system is analysed live to flag potential violations of lender policies. The platform weeds out the hassles of lenders that juggle multiple tools for collections, legal cases, and customer interactions. The startup brings it all under one roof, most importantly with AI-driven data analytics of customer behaviour, pattern, and interaction to make the recovery process better. Rezolv claims to have a major feature which is an AI-powered early warning score that helps lenders identify potential defaulters before they miss a payment. It leverages AI to predict who is at risk even before that happens and to segment borrowers based on behaviour and payment intent, optimising recovery strategies while minimising costs. The platform identifies high-risk customers earlier, and lenders can implement softer interventions such as personalised nudges, payment plan restructuring, or alternative repayment options before escalating to aggressive collection measures. Its key product is Strategy Builder that allows lenders to design and automate workflows, with AI-driven optimisations improving outcomes within one to three months. Rezolv aims to become the industry standard by offering a unified platform that integrates digital communication, field collections, legal workflows, and analytics. It will compete with other notable players in this space such as Credgenics, Spocto, and Creditas.