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Kiranas are here to stay despite growing quick commerce adoption: BigBasket’s Hari Menon

Economic Times · 10m ago

Medial

BigBasket CEO Hari Menon believes that traditional kirana stores will continue to thrive despite the rise of quick commerce platforms. He emphasized the convenience and credit offered by kiranas and predicted that they would become more efficient and start delivering to homes, even without using an app. Menon admitted that he had initially been skeptical about the quick commerce model, but acknowledged its growing popularity, particularly in the grocery sector. He also highlighted the importance of solid execution and supply chain efficiency rather than simply relying on capital investment. Menon shared that BigBasket was selling three to four iPhones per minute through their quick commerce platform.