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Insurance Samadhan secures Rs 8.5 Cr to boost tech infrastructure

Entrackr · 2m ago

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Insurance Samadhan, an insurance grievance redressal platform, has raised Rs 8.5 crore in a strategic funding round from a group of strategic family offices, with Innovito Ventures as the financial advisor. Since its inception, the integrated platform has raised over $4.58 million through multiple funding rounds led by investors like Equanimity Investments, 100 Unicorns, Venture Catalysts, and IIFL Finance. The fresh funds will be utilized to strengthen its technology infrastructure and expand product offerings, including its flagship “Know Your Policy” feature, Insurance Samadhan said in a press release. Co-founded in 2018 by Deepak Bhuvneshwari Uniyal, Shailesh Kumar, and Sanjay H Aggarwal, Insurance Samadhan simplifies and digitizes traditionally paper-heavy insurance processes, enabling seamless digital experiences. The platform aims to support policyholders, insurance advisors, hospitals, and insurance companies, and gradually help India increase its penetration rate. According to market research, India's insurance industry is growing at about 7% annually and the insurance penetration rate remains low at just 3%. The company claims to have resolved over 18,000 insurance complaints and helped policyholders recover claims worth Rs 160 crore. The startup’s flagship Polifyx app has also helped reduce the turnaround time for insurance grievance resolution by 55%, down from the earlier 60 days. Insurance Samadhan’s “Know Your Policy" feature which aspires to address critical issues like misselling and claim rejection. By strengthening digital capabilities, it plans to improve the reach and accessibility of insurance products.