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Google's NotebookLM had to teach its AI podcast hosts not to act annoyed at humans

TechCrunch · 3m

Google's NotebookLM, an AI podcast platform, launched an "Interactive Mode" allowing users to interrupt AI hosts with questions. Initially, the AI responded with annoyance, leading to a need for "friendliness tuning." By studying polite human responses and adjusting the prompts, NotebookLM made its AI more engaging and accommodating. This adjustment resolved the issue, ensuring a more pleasant interaction, exemplified by AI hosts welcoming interruptions without frustration.