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Fast and automated: Global tech outage shows hazards of cloud software updates

LivemintLivemint · 12m ago
Fast and automated: Global tech outage shows hazards of cloud software updates
Medial

A cybersecurity company named CrowdStrike released a defective update that caused global tech outages. The incident has raised concerns about automating software upgrades and the concentration of risk among dominant suppliers in the cloud. The faulty update prevented Microsoft Windows-based systems from starting, impacting various sectors including airlines, hospitals, stock exchanges, banks, and media companies. CrowdStrike is working with affected customers to resolve the issue, but recovery may take several days for large organizations. The incident highlights the need for increased scrutiny on software updates and better collaboration between companies and their key suppliers.

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One small update brought down millions of IT systems around the world. It's a timely warning

Economic TimesEconomic Times · 12m ago
One small update brought down millions of IT systems around the world. It's a timely warning
Medial

This weekend, a global IT outage occurred due to a software update in Crowdstrike Falcon, a popular cybersecurity tool. This caused Microsoft Windows computers worldwide to crash. The incident highlights the fragility of modern IT infrastructure and the risks of digital monoculture. Organizations using the same cloud providers and cybersecurity solutions are susceptible to cascading problems. The outage disrupted various sectors, including airlines, retail, banking, and media. It is a reminder to distribute IT infrastructure across multiple cloud service providers and incorporate redundancies to mitigate the impact of outages. Continual adaptation and preparedness are crucial for the resilience of global communications infrastructure.

CrowdStrike update that caused global outage likely skipped checks, experts say

Economic TimesEconomic Times · 12m ago
CrowdStrike update that caused global outage likely skipped checks, experts say
Medial

On Friday, a routine update from cybersecurity software company CrowdStrike caused widespread disruptions as clients' computer systems crashed globally. The update was intended to enhance security against hacking, but faulty code resulted in one of the most significant tech outages in recent years. CrowdStrike issued information to fix affected systems, but experts noted that manual removal of the flawed code would take time. The incident highlights the importance of rigorous quality checks before deploying software updates. CrowdStrike's dominance, with over half of Fortune 500 companies and major government bodies as clients, magnified the global impact of the outage.

IT outage: Microsoft deploys hundreds of engineers, experts to restore services

Economic TimesEconomic Times · 12m ago
IT outage: Microsoft deploys hundreds of engineers, experts to restore services
Medial

Microsoft has deployed hundreds of engineers and experts to help restore services for customers following an outage caused by its cybersecurity partner, CrowdStrike. The global outage, which affected around 8.5 million devices worldwide, was caused by an update from CrowdStrike on July 18. The disruption impacted various businesses, including airports and airlines in India. Microsoft is collaborating with other cloud providers, such as Google Cloud Platform and Amazon Web Services, to address the issue and provide technical guidance and support to affected customers. The incident highlights the interconnected nature of the technology ecosystem and the importance of prioritizing safe deployment and disaster recovery.

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