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ETtech Explainer: Why Zomato and Swiggy want the NRAI out of the confidentiality ring

Economic Times

Economic Times · 4m ago

ETtech Explainer: Why Zomato and Swiggy want the NRAI out of the confidentiality ring

The Delhi High Court has issued a notice to Zomato and the Competition Commission of India (CCI) regarding the exclusion of the National Restaurant Association of India (NRAI) from a confidentiality ring in an antitrust probe against Zomato and Swiggy. The NRAI had initially complained about Zomato and Swiggy's alleged market dominance abuse. Although part of the confidentiality ring initially, NRAI was excluded following objections due to concerns about sharing sensitive information with competing entities.

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NRAI and food delivery platforms clash over private labels

YourStory

YourStory · 7m ago

NRAI and food delivery platforms clash over private labels

The National Restaurant Association of India (NRAI) has expressed concerns over food delivery platforms like Swiggy and Zomato introducing private labels, potentially affecting restaurant partners. NRAI President Sagar Daryani highlighted the competitive pressure adding to restaurants' challenges. Zomato CEO Deepinder Goyal reassured that they wouldn't compete with partners through private labels. Discussions are ongoing, and NRAI plans to seek legal intervention and approach the Competition Commission of India for resolution.

NRAI to approach CCI over "private labelling" by Zomato, Swiggy

Economic Times

Economic Times · 7m ago

NRAI to approach CCI over "private labelling" by Zomato, Swiggy

The National Restaurant Association of India (NRAI) plans to approach the Competition Commission of India (CCI) regarding concerns over private labeling by Zomato and Swiggy. NRAI President Sagar Daryani criticized their quick commerce ventures, citing anti-competitive practices, data masking, and deep discounting. The NRAI is also worried about Zomato and Swiggy's procurement of food from third-party kitchens. Daryani suggests considering alternatives like ONDC to ensure fair competition in the food delivery market.

NRAI to approach CCI against Zomato, Swiggy over 10-minute food delivery apps

Economic Times

Economic Times · 7m ago

NRAI to approach CCI against Zomato, Swiggy over 10-minute food delivery apps

The National Restaurant Association of India (NRAI) plans to approach the Competition Commission of India over Zomato and Swiggy's launch of standalone apps for 10-minute food delivery, citing anti-competitive practices. NRAI alleges these apps operate like private labels, potentially shifting customers from partner restaurants to products sold directly by Zomato and Swiggy. NRAI opposes this model, fearing it undermines competition and customer transparency, and considers legal action against these practices.

Restaurants body eyes legal challenge against 10-minute delivery apps

Economic Times

Economic Times · 7m ago

Restaurants body eyes legal challenge against 10-minute delivery apps

The National Restaurants Association of India (NRAI) is planning legal action against 10-minute delivery apps by Zomato-owned Blinkit and Swiggy due to concerns over private labeling and data sharing. Despite discussions, no consensus was reached. The NRAI may also approach the Competition Commission of India and is exploring partnerships with ONDC for alternatives. Zomato CEO Deepinder Goyal emphasized that its Bistro service is not a private label and doesn’t threaten the restaurant industry.

Karnataka HC Orders CCI To ‘Expeditiously’ Decide On Swiggy’s Confidential Data Sharing

Inc42 · 1y ago

Karnataka HC Orders CCI To ‘Expeditiously’ Decide On Swiggy’s Confidential Data Sharing

The CCI is investigating alleged anti-competitive practices by Swiggy and Zomato in 2022. In April, the watchdog shared confidential findings with the National Restaurant Association of India. Swiggy has filed a petition against the CCI's order, claiming that it could harm its business by allowing the NRAI access to sensitive information.

Zomato Under Fire Again: NRAI Seeks Answers on Long-Distance Fee

StartupTalky

StartupTalky · 1m ago

Zomato Under Fire Again: NRAI Seeks Answers on Long-Distance Fee

Zomato faces criticism from the National Restaurant Association of India (NRAI) over a new long-distance service fee, which charges restaurants INR 15 for deliveries between 4 to 6 km and INR 25 to INR 35 for longer distances. Restaurants argue this fee contradicts Zomato's claim of a 30% commission cap, alleging increased costs. Additionally, many are resisting a new contract from Zomato's parent company, Eternal, which includes controversial clauses. The NRAI has been in legal disputes with Zomato and Swiggy since 2021 over perceived anti-competitive practices.

ETtech Explainer: Rapido’s bold challenge to Zomato, Swiggy amid sector slowdown - The Economic Times

Economic Times

Economic Times · 10d ago

ETtech Explainer: Rapido’s bold challenge to Zomato, Swiggy amid sector slowdown - The Economic Times

Rapido has launched a food delivery app called Ownly in Bengaluru to challenge the dominance of Zomato and Swiggy amid a slowing market. Offering lower restaurant commissions and fixed delivery fees, Rapido aims to attract restaurants and consumers alike with a cost-efficient model. The company hopes to replicate its success from bike taxis by leveraging its two-wheeler fleet for deliveries, despite the challenges of established competitors who control much of the market.

Food Industry is the Second Largest Job Creator in India, Employing Over 85 lakh People, Says NRAI President Sagar Daryan

OutlookIndia

OutlookIndia · 4m ago

Food Industry is the Second Largest Job Creator in India, Employing Over 85 lakh People, Says NRAI President Sagar Daryan

The food industry is the second-largest job creator in India, employing over 85 lakh people, as stated by NRAI President Sagar Daryan. This sector is projected to employ more than 1 crore people soon and is the third-largest industry in India, significantly larger than Bollywood. During the NRAI Food Delivery Summit 2025, industry voices emphasized the importance of making food delivery profitable and sustainable, advocating for a role in policy-making and addressing challenges with food aggregators like Zomato and Swiggy.

Zomato ropes in former executive Shalin Bhatt to head dining out vertical

Economic Times

Economic Times · 7m ago

Zomato ropes in former executive Shalin Bhatt to head dining out vertical

Zomato has appointed Shalin Bhatt to lead its dining out vertical. Bhatt rejoined Zomato in 2022, replacing previous head Sankalp Kathuria. This comes as Zomato transitions users to its new District app, enhancing its dining-out, events, and ticketing offerings. The company reported significant revenue growth in this segment and aims to strengthen its market position. The dining-out vertical changes coincide with industry challenges from the National Restaurant Association of India (NRAI) regarding payment services bundling.

ETtech Explainer: What is confidential IPO filing, and why do startups choose it?

Economic Times

Economic Times · 3m ago

ETtech Explainer: What is confidential IPO filing, and why do startups choose it?

Confidential IPO filing allows companies to submit IPO registration documents to SEBI without immediate public disclosure, introduced in India in November 2022. This route maintains privacy of sensitive information, preventing competitors from accessing strategic details. It offers flexibility to assess market conditions and adjust IPO timing without public pressure. Companies receive regulatory feedback for improved compliance before public disclosures. Notable Indian firms like Groww, Swiggy, and Tata Play have opted for this method since its introduction.

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