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Ecomm cos must ensure transparency, trust, uphold consumer interest: Pralhad Joshi at Amazon event

Economic TimesEconomic Times Ā· 12d
Ecomm cos must ensure transparency, trust, uphold consumer interest: Pralhad Joshi at Amazon event

Speaking at the Amazon smbhav Summit, Minister for Consumer Affairs Pralhad Joshi emphasized the government's efforts to ensure consumer rights and protection in the ecommerce sector. He highlighted measures such as the Consumer Protection Act, establishment of a central consumer protection authority, consumer helplines, and specific rules to combat unfair trade practices. Joshi emphasized the importance of building trust and confidence between consumers and ecommerce platforms. While acknowledging the opportunities brought by digital revolution, he warned about the risks it poses to consumer protection. The government aims to create a safe and transparent ecommerce environment through regulations requiring accurate product information, clear pricing, disclosure of country of origin, and robust return policies.

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