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Customer response overwhelming: Amazon India head on quick commerce foray
YourStory
·
22d ago
Medial
Amazon India's quick-commerce venture, Amazon Now, which debuted in Bengaluru and New Delhi, has received an overwhelming customer response, according to Country Manager Samir Kumar. The company invested time in refining customer experience and supply chain infrastructure, resulting in high satisfaction. With plans to expand beyond these cities, Kumar highlights that the e-commerce market allows multiple players, emphasizing Amazon's commitment to offer wide selections and swift deliveries to meet diverse customer needs.
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Amazon appoints Samir Kumar as head of India operations
Entrackr
·
11m ago
Medial
E-commerce major Amazon has appointed Samir Kumar as the country head for India. Kumar will continue to lead Amazon’s consumer businesses in the Middle East, South Africa, and Turkey. Kumar will replace Manish Tiwary, the head of Amazon’s India operations, who left the firm to pursue an opportunity outside of the company in August this year. Amit Agarwal, who is the vice president of Amazon India, will now oversee India operations alongwith Kumar. It’s worth noting that the duo had already worked together in the past. The appointment coincides with Amazon India’s plan to foray into quick commerce market. The e-commerce giant plans to enter the space, currently dominated by the likes of BlinkIt, Zepto and Instamart, in the first quarter of 2025.
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Amazon advances quick commerce delivery code-named Tez
Economic Times
·
9m ago
Medial
Amazon India is planning to launch its quick commerce delivery service, known as Tez, by late December or early next year. The move comes as Amazon aims to enter the booming sector that has generated sales of around $5.5-6 billion this month. Initially, Amazon had planned to launch the service in Q1 2025, but it now wants to expedite the process. Tez will be Amazon's first foray into the quick commerce business globally. The company is expected to start with groceries and daily essentials. Competitors such as Flipkart and Tata-owned BigBasket have already launched their own quick commerce services.
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Head of consumer electronics quits amid a top churn at Amazon India
Economic Times
·
9m ago
Medial
Ranjit Babu, the head of consumer electronics at Amazon India, has resigned amid ongoing senior-level changes in the company. Babu, who was also the former CEO of Cloudtail, a major seller on the platform, played a crucial role in Amazon India's success. His departure follows the recent restructuring of the company after the exit of former India head Manish Tiwary. The ecommerce giant is experiencing a significant senior-level churn, with executives such as Gaurav Arora and Suresh John also leaving the company. Amazon India is now focusing on catching up in the ecommerce business and entering the quick commerce sector.
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Eyeing leadership in quick commerce; won't hold back investments: Samir Kumar, Amazon India chief - The Economic Times
Economic Times
·
18d ago
Medial
Amazon India, led by Samir Kumar, is set to expand its footprint in India's quick commerce sector with significant investments focusing on selection, value, and supply chain depth. The company launched Amazon Now for instant deliveries to compete with established players. Amazon's goal is to maintain leadership in e-commerce, adapt to changing consumer demands, and penetrate smaller towns. With a strong customer base and logistics, it aims to satisfy diverse delivery needs.
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Quick-commerce platform Blinkit to sell PlayStation 5
Economic Times
·
1y ago
Medial
Zomato-owned quick-commerce platform Blinkit announced that it will be selling the PlayStation 5 in India on its platform. The popular gaming console from Sony will be launched in India on April 5. Blinkit has been expanding its product categories by partnering with brands and offering products that were previously only available on e-commerce platforms. This move is part of Zomato's larger strategy to scale up its quick-commerce operations and build its own supply chain for directly sourcing branded products. Blinkit has already made its foray into other categories such as fashion and electronics.
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Amazon To Launch Its Quick Commerce Biz 'Tez' This Month
OutlookIndia
·
8m ago
Medial
Amazon is set to launch its quick commerce segment, called 'Tez', this month in India. According to Samir Kumar, Amazon India's country manager, the company is focused on delivering within 15 minutes, aiming to tap into the fast-growing quick commerce market. Kumar also mentioned that one in five items shipped from Amazon is a grocery item, and the company plans to ensure the safety of customers and delivery associates in its quick commerce operations. Amazon's entry comes amidst rising competition in the quick commerce space from players like Reliance Retail and Flipkart.
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Quick Commerce will rival ecommerce majors Amazon, Flipkart in 2025: Zepto CEO
Economic Times
·
8m ago
Medial
Zepto CEO Aadit Palicha predicts that by 2025, quick commerce will rival traditional ecommerce giants like Amazon and Flipkart in scale. Highlighting Zepto's remarkable growth, he emphasizes that success depends on "exceptional execution." Quick commerce fundamentals will drastically evolve, enhancing customer value and unit economics. Zepto's 2024 revenue surged 120% to Rs 4,454 crore. During New Year's, Zepto and Blinkit reported record sales, with Blinkit CEO noting peak orders and celebrating customer participation in the 12 grapes tradition.
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Bigbasket’s quick commerce order value in small cities matches metro average
Livemint
·
11m ago
Medial
Bigbasket, an online grocery delivery platform in India, is witnessing strong growth in the tier-2 markets. The average order values for Bigbasket's quick commerce service in these areas are similar to those in metro cities. The company has started pilot projects in smaller towns and is seeing good response as more customers shift to quick-commerce for instant purchases. While it is still early in tier-3 markets, Bigbasket is optimistic about its prospects. The company has been focusing on its quick commerce arm, BB Now, which is yet to become profitable, and plans to expand its stock keeping units (SKUs) and dark stores. Overall, Bigbasket's operating revenue increased in FY24, but the market remains competitive with players like Amazon, Flipkart, and Reliance Retail entering the quick commerce space.
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Amazon India Caught In Slow Lane
Inc42
·
11m ago
Medial
Amazon India is lagging behind in the quick commerce game compared to competitors like Flipkart and JioMart. Despite having plenty of resources, Amazon has not embraced the quick commerce trend that has emerged in the ecommerce industry since 2020. It remains to be seen if Amazon's possible entry into the quick commerce market would be too little, too late.
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For Boat, q-com is third-largest sales channel, says cofounder Aman Gupta
Economic Times
·
1y ago
Medial
Boat, a popular wearable and audio products brand, has identified quick commerce as its third-largest sales channel. According to Boat's co-founder Aman Gupta, certain brands find more success on quick commerce platforms than on traditional ecommerce channels like Amazon or Flipkart. Quick commerce is gaining traction in India, with new-age brands experiencing rapid growth in this space. Walmart-owned Flipkart has also recently entered the quick commerce market with its service called 'Minutes'. The quick commerce market in India is projected to grow by 35% to nearly $7 billion by 2025, offering significant growth opportunities for direct-to-consumer brands.
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