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Customer feedback analytics platform Enterpret raises $20 million from Canaan Partners, others

Economic TimesEconomic Times ยท 1y ago
Customer feedback analytics platform Enterpret raises $20 million from Canaan Partners, others
Medial

Enterpret, a customer feedback analytics platform, has secured $20.8 million in Series A funding led by Canaan Partners. The funds will be used to scale the platform, enhance feedback collection processes, and deploy AI agents to streamline collaboration across teams. Founded in 2020, Enterpret leverages natural language processing and machine learning to analyze consumer feedback at scale, helping organizations build products strategically and drive revenue. Its customers include Monday.com, Canva, Notion, and Hootsuite. Enterpret aims to revolutionize fragmented customer feedback workflows by providing a unified real-time view of customer experiences.

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Enterpret announces $20.8 Mn in Series A round

EntrackrEntrackr ยท 1y ago
Enterpret announces $20.8 Mn in Series A round
Medial

Enterpret, an AI-enabled customer feedback intelligence platform for product development and CX teams, has raised $20.8 million in its Series A round led by Canaan Partners. As part of the funding, Rayfe Gaspar-Asaoka, partner at Canaan Partners, has joined the board. Kleiner Perkins, Peak XV Partners (a Sequoia Capital India), Wing Ventures, and Recall Capital, as well as angel investors including Lauryn Motamedi (Head of Product Growth at Notion), Elena Verna (VP of Growth and Data at Dropbox), Nan Yu (Head of Product at Linear), Andrew Berman (Director of AI at Zapier) among others have also participated. The proceeds will be used to continue scaling and to deploy no-code AI agents to help customers bridge divides between product, marketing, and sales teams, and even collect rich feedback. Founded by brothers Varun and Arnav Sharma, Enterpret builds adaptive artificial intelligence models to unify and analyze large volumes of unstructured feedback across all channels to extract key themes, sentiments, underlying issues, and topics, helping teams quickly identify patterns and improve customer satisfaction. Since May 2024, the company claims to have doubled its ARR. Its customers include Monday.com, Canva, Notion, Loom (Atlassian), The Browser Company, Hootsuite, Nextdoor, Strava, Linear, and Vimeo.

How AI Startup Fireflies Is Transforming Workplace Meetings For 10 Mn+ Users Across 100+ Countries

Inc42Inc42 ยท 1y ago
How AI Startup Fireflies Is Transforming Workplace Meetings For 10 Mn+ Users Across 100+ Countries
Medial

Fireflies.ai, an AI meeting assistant startup, offers a platform that records, transcribes, and summarizes in-person meetings and video conferences. Through its web interface and mobile app, Fireflies.ai can integrate with major conferencing platforms and sync vital information to various business applications. The platform provides accurate transcriptions and meeting summaries, enhances collaboration and workplace productivity, and offers smart search functionality. With users in 70% of Fortune 500 companies, Fireflies.ai raised $20 million from investors including Canaan Partners and Khosla Ventures. The global market for AI meeting assistants is expected to reach $17.3 billion by 2032.

SaaS startup Taqtics raises $1.2 Mn in seed round

EntrackrEntrackr ยท 1y ago
SaaS startup Taqtics raises $1.2 Mn in seed round
Medial

SaaS platform Taqtics has raised $1.2 million in seed round led by Sprout Venture Partners and Capital-A, with additional participation from Java Capital. The proceeds will be used to expand its product capabilities, strengthen its presence in key markets, and incorporate AI-driven analytics. Founded by Yuyutsu Sharma, Taqtics offers a comprehensive suite of tools that help managers streamline store operations with ease. Its key features include real-time store audits for compliance and improvement tracking, employee training and SOP management for smooth onboarding and adherence to standards, and simplified visual merchandising to enforce brand guidelines. The platform also provides efficient asset management, ensuring optimal use and maintenance of store assets, along with an issue-tracking system to quickly resolve operational challenges and boost performance. Capital-A focuses on environmental sustainability and economic growth, and the firmโ€™s second fund targets a corpus of Rs. 400 crore. It has already backed more than 20 innovative startups, including Jiraaf, Rooter, Bambrew, Riskcovry, and Tan90 among others.

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