🚀 Medial Secures Investment on Shark Tank India - Fueling the Future of Professional Social Networking. 🔥
✕
Login
Home
News
Messages
Startup Showcase
Trackers
Premium
Premium Content
Jobs
Notifications
Settings
Try our Valuation Calculator →
Log In
News on Medial
CCPA seeks additional documents from Ola Electric for ongoing investigation
Economic Times
·
6m ago
Medial
The Central Consumer Protection Authority (CCPA) has requested additional documents from Ola Electric as part of an investigation into potential violations, including misleading advertisements and unfair practices. Initially, a show-cause notice was issued in October 2024, with Ola Electric claiming most complaints were resolved. The Karnataka High Court recently extended Ola's response deadline by six weeks. The company also faces management challenges and a warning from SEBI for breaching disclosure regulations.
View Source
1
Related News
India to probe e-scooter maker Ola Electric over service, product standards
Economic Times
·
8m ago
Medial
India's Central Consumer Protection Authority (CCPA) will investigate Ola Electric, the country's top e-scooter maker, over concerns about service standards and product issues. The investigation comes after the CCPA received a significant number of consumer complaints, prompting Ola Electric to claim that it had already resolved 99.1% of them. Following a review of Ola Electric's response, the CCPA has requested the Bureau of Indian Standards to conduct a detailed investigation into the matter. Ola Electric's shares have declined since its successful market debut in August.
View Source
CCPA seeks additional details from Ola Electric
Economic Times
·
8m ago
Medial
The Central Consumer Protection Authority (CCPA) has requested additional documents and information from Ola Electric in relation to a show cause notice it had previously issued. Ola Electric has 15 days to respond to the request. The show cause notice, issued on October 8, alleged violations of consumer rights and unfair trade practices. Ola Electric responded, stating it had addressed the majority of complaints. The company has faced challenges recently, including a drop in its market share and an increase in customer complaints. Despite this, Ola Electric has expanded its product portfolio by launching two new electric scooter models.
View Source
CCPA Takes Action Against Ola and Uber for Unfair Pricing Practices
YourStory
·
6m ago
Medial
Consumer Affairs Minister Pralhad Joshi announced that the Consumer Protection Authority (CCPA) has issued notices to Ola and Uber regarding alleged unfair pricing differences based on the user's mobile operating system—Android or iOS. Joshi emphasized zero tolerance for consumer exploitation and demanded transparency, calling this practice unfair. Additionally, Ola Electric received a show cause notice from CCPA over consumer complaints, seeking documents concerning alleged violations and misleading advertisements.
View Source
Govt launches probe into Ola Electric's deficiencies
Inshorts
·
8m ago
Medial
The government's Central Consumer Protection Authority (CCPA), India's top consumer watchdog, has ordered a detailed investigation into Bhavish Aggarwal-led Ola Electric's deficiency in service standards and product issues. "10,644 complaints were received against Ola Electric on National Consumer Helpline from September 1, 2023, to August 31, 2024," CCPA head Nidhi Khare told The Indian Express.
View Source
Trouble for Ola Electric: Consumer watchdog orders probe into complaints | Company Business News
Livemint
·
8m ago
Medial
India's Central Consumer Protection Authority (CCPA) has initiated an investigation into alleged deficiencies in the services and products of Ola Electric, focusing on its scooters. The Bureau of Indian Standards (BIS) has been directed to verify the company's claims regarding the resolution of customer grievances. The investigation comes after a surge of 10,644 complaints filed against Ola Electric with the National Consumer Helpline. Ola Electric had claimed 99.1% customer satisfaction, but a sample test by the CCPA found that only 79.2% of consumers were satisfied with the company's response to their grievances.
View Source
'Number of unresolved complaints, Ola’s lack of cooperation led to our action'
Livemint
·
10m ago
Medial
- Central Consumer Protection Authority (CCPA) is pursuing class action against Ola Electric following numerous unresolved consumer complaints. - Ola Electric has been accused of non-cooperation in addressing the complaints lodged with the National Consumer Helpline (NCH). - The CCPA's show-cause notice is based on 9,948 complaints received between September 2023 and August 2024, mainly related to delayed deliveries, defective products, and misleading advertisements. - Ola Electric has been given 15 days to respond to the notice, which warns of violations under the Consumer Protection Act, 2019. - The CCPA has forwarded over 10,000 complaints to Ola Electric for investigation and resolution. - Complaints include delayed refunds, service delays, refusal of warranties, and inconsistencies in performance, with the charge of charging customers during the free service period being particularly concerning.
View Source
Ola Electric Responds To CCPA Show Cause Notice
Inc42
·
9m ago
Medial
Ola Electric has responded to the show cause notice issued by the CCPA, providing the requested information and clarifications. The company has resolved 99.1% of the 10,644 complaints received from the CCPA to the complete satisfaction of the customers. The show cause notice was served to Ola Electric over allegations of consumer rights violations, misleading advertisements, and unfair trade practices.
View Source
Elon Musk may be compelled to testify again in SEC's Twitter takeover probe
Economic Times
·
1y ago
Medial
A federal judge may compel Elon Musk to testify again in the SEC's investigation into his Twitter takeover. Lawyers for Musk argued against the SEC's request for him to testify, alleging harassment with subpoenas. The judge did not make a decision during the hearing. The investigation focuses on whether Musk violated securities laws during his 2022 purchase of Twitter, now known as X. Musk has previously provided documents and testified for the SEC, but the agency seeks further testimony due to new documents. This ongoing dispute stems from Musk's 2018 tweet about taking Tesla private.
View Source
CCPA directs Ola to provide customers refund options
Economic Times
·
9m ago
Medial
The Central Consumer Protection Authority (CCPA) has instructed Ola to allow consumers to choose their preferred method of refund, either directly to their bank account or via a coupon. The CCPA found that Ola's refund policy only provided a coupon code without giving consumers the option to receive a bank account refund. Ola has also been directed to provide invoices for auto rickshaw rides booked through its platform. The CCPA issued a show-cause notice to Ola Electric, a subsidiary of Ola, for alleged violations of consumer rights and unfair trade practices.
View Source
Ola Electric says resolved 99% of customer complaints
Economic Times
·
9m ago
Medial
Ola Electric has stated that it has resolved 99.1% of the 10,644 consumer complaints received so far, according to the Central Consumer Protection Authority (CCPA). The company responded to a show cause notice from CCPA for alleged violations of consumer rights, misleading advertisements, and unfair trade practices. Ola Electric also addressed a notice from the Automotive Research Association of India (ARAI) regarding the pricing strategy of its scooters. The company clarified that it had not altered the prices during its sale and provided evidence to support this claim. Additionally, Ola Electric's market share in the electric two-wheeler segment increased to 34.9% in the first half of October. They also have plans to expand their service centres and onboard more partners.
View Source
Trackers
Active Indian VC’s
OG Capital
Email
With a hands-on approach, OG Capital aims to invest in over 20 promising...
Accel Partners
Email
Early and growth-stage investments in disruptive technology companies with...
Blume
Email
Early-stage venture capital firm investing in technology startups in India. Focus on...
Access All Trackers
Startup Showcase Winners
June 2025
Buddy
Helping your parents when you are miles away
BiteStop
The Pit Stop Your Cravings Deserve
Bloomer
The next generation E-commerce platform
Enter Ongoing Startup Showcase
Top Users
Trending News on Medial
Download the medial app to read full posts, comements and news.
Go to Medial App
Not Now
Know everything that’s happening in the startup ecosystem, first.
Enable Notifications?
No, thanks
Count me in
