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Capillary Tech buys assets of customer loyalty services firm Kognitiv

Economic Times · 1m

Capillary Technologies, a Bengaluru-based customer engagement software firm, acquired assets from Canada's Kognitiv, focusing on customer loyalty services. This acquisition supports Capillary's expansion into North America, adding over 30 enterprise clients globally. Capillary, backed by Warburg Pincus, plans to go public and is seeing significant revenue growth, reporting a profit in 2025. Founded in 2008, the company supports major brands like Tata and Shell in their loyalty programs, enhancing its market influence.