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As Microsoft unbundles Teams, it might not have the impact on Slack you think

TechCrunch · 1y ago

As Microsoft unbundles Teams, it might not have the impact on Slack you think

Microsoft has announced that it will unbundle Teams from Office 365 in the future. This move comes after years of complaints from Slack, which accused Microsoft of anti-competitive behavior for bundling Teams with its Office suite. However, analysts believe that the unbundling may not have a significant impact on Slack's market share, as many larger companies have already made their choice in communication and collaboration tools. Microsoft's decision could actually help them gain more customers outside of their existing Office ecosystem. Overall, it seems that Microsoft's bundling strategy has been successful, with over 320 million users worldwide compared to Slack's 32 million.

Related News

Slack is ready to ride AI wave: CEO Lidiane Jones

Economic Times

Economic Times · 1y ago

Slack is ready to ride AI wave: CEO Lidiane Jones

Slack's CEO, Lidiane Jones, acknowledges the transformative power of artificial intelligence (AI) on the messaging platform. Since taking over as CEO in the wake of Salesforce's acquisition of Slack, Jones has overseen the rapid integration of AI-powered features and tools. Slack aims to leverage generative AI to enhance its capabilities, such as summarizing content and automating administrative tasks. The platform's openness to third-party AI chatbots sets it apart from competitors like Microsoft Teams, allowing users to interact with various AI providers directly within Slack.

Microsoft to separate Teams and Office globally amid antitrust scrutiny

Economic Times

Economic Times · 1y ago

Microsoft to separate Teams and Office globally amid antitrust scrutiny

Microsoft will now offer its chat and video app Teams separately from its Office product worldwide, following its earlier unbundling in Europe. This move aims to avoid any potential antitrust fines from the European Commission, which has been investigating Microsoft's tying of Office and Teams since a complaint by rival app Slack. While bundling the products together has given Microsoft an advantage, the company believes that offering Teams separately provides more flexibility for multinational companies. Microsoft is introducing new Microsoft 365 and Office 365 packages without Teams outside of Europe, as well as a standalone Teams offering for enterprise customers in those regions.

Microsoft to unbundle Office and Teams globally following years-long criticism

TechCrunch · 1y ago

Microsoft to unbundle Office and Teams globally following years-long criticism

Microsoft is releasing a new version of its Microsoft 365 and Office 365 subscription services that will exclude Teams, following regulatory scrutiny from the European Union and complaints from competitor Slack. Last year, Microsoft agreed to sell Office 365 without including Microsoft Teams in the EU and Switzerland. Businesses have argued that Microsoft has an unfair advantage by bundling the two offerings together. Microsoft stated that the unbundling addresses feedback from the European Commission and provides more flexibility for multinational companies. The new Office 365 lineups are set to be introduced soon.

Microsoft breached antitrust rules by bundling Teams with office software, European Union says

Economic Times

Economic Times · 1y ago

Microsoft breached antitrust rules by bundling Teams with office software, European Union says

Microsoft has been accused by the European Union of violating antitrust rules by bundling its Teams messaging and video conferencing app with its business software. The European Commission believes that Microsoft restricted competition by tying Teams to core office productivity applications and not giving customers a choice. The Commission is concerned that this gives Teams an unfair advantage over competitors and inhibits innovation in the market. Microsoft has made some changes in response but the Commission says more needs to be done. The company could face a fine or be required to implement remedies. Rival company Slack has filed a complaint alleging that Microsoft abused its dominance.

Slack is getting a major Gen AI boost — and it's promising to save you hours of stress

Techradar

Techradar · 1y ago

Slack is getting a major Gen AI boost — and it's promising to save you hours of stress

Slack has introduced Slack AI, an AI-powered service that leverages generative AI for better search and summarization capabilities. It enables users to access the collective knowledge of their entire workforce to find answers, share information, and drive innovation. The tool can be used in various scenarios such as sales teams researching customers, finding subject matter experts, or generating actions from customer calls. It also has integration plans with Salesforce's Einstein Copilot and provides smarter channel recaps. Slack AI is currently available as a paid add-on for Slack Enterprise plans.

Skype's final call set for May as Microsoft prioritises Teams

Economic Times

Economic Times · 4m ago

Skype's final call set for May as Microsoft prioritises Teams

Microsoft is set to retire Skype by May to focus on its Teams service, marking an end to Skype's two-decade presence in global communications. Launched in 2003, Skype revolutionized cross-border communication with affordable audio and video calls but struggled against newer, more reliable platforms like Zoom and Slack. Acquired by Microsoft in 2011, Skype usage dwindled significantly. Users can transition to Teams with existing credentials, ushering in a new chapter of Microsoft's communication strategy.

Sonata Software stares at revenue dent as Microsoft eyes direct licence sales

Livemint

Livemint · 14d ago

Sonata Software stares at revenue dent as Microsoft eyes direct licence sales

Sonata Software faces a potential revenue impact as Microsoft plans to sell licenses directly, affecting Sonata's sales of Microsoft product licenses, which currently contribute over $500 million to its $1.2 billion revenue. As one of the largest IT outsourcers selling these licenses, the direct sales approach by Microsoft might reduce Sonata’s business. This shift could make Sonata an unexpected casualty in Microsoft's strategy transition.

Microsoft to unbundle Teams from Office in bid to allay EU antitrust concerns

Economic Times

Economic Times · 1y ago

Microsoft to unbundle Teams from Office in bid to allay EU antitrust concerns

Microsoft will separate its Teams chat and video app from its Office product to address concerns of anti-competitive behavior and avoid potential EU antitrust fines. The move follows a European Commission investigation prompted by a complaint from Slack in 2020. The changes will allow customers to choose a business suite without Teams and enhance interoperability with rival communication solutions. Teams will be offered at a lower price to enterprise customers in Europe, and Microsoft will develop a method for hosting Office web applications within competing apps and services. The changes will be effective from October 1st in Europe and Switzerland.

OpenAI researchers get job offers from Salesforce CEO, Sam Altman replies

Livemint

Livemint · 1y ago

OpenAI researchers get job offers from Salesforce CEO, Sam Altman replies

Salesforce CEO Marc Benioff has offered to match the cash and equity of OpenAI researchers, trying to attract them to join his company's Einstein AI research team. Benioff's offer came amid the controversy surrounding the control of OpenAI. He even responded to OpenAI employees threatening to join Microsoft, assuring them that they won't have to use Microsoft Teams at Salesforce and can use Slack instead. Meanwhile, former OpenAI CEO Sam Altman stated that all of his former employees will be working together in some capacity, expressing unity and commitment.

Disney to stop using Salesforce-owned Slack after hack exposed company data

Economic Times

Economic Times · 10m ago

Disney to stop using Salesforce-owned Slack after hack exposed company data

Disney plans to discontinue its use of Slack as a workplace collaboration system following a cyberattack in which a significant amount of company data was leaked online. The CFO of Disney stated that most of the company's businesses will stop using Slack later this year, with teams already transitioning to other enterprise-wide collaboration tools. The hacking group responsible for the breach, NullBulge, released more than 44 million messages from Disney's Slack communications tool, including code and details about unreleased projects. Disney and Slack's parent company, Salesforce, have yet to comment on the report.

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