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Amazon sees upbeat consumer sentiments lighting up festive demand; boosts infra, delivery network

Economic TimesEconomic Times · 1m
Amazon sees upbeat consumer sentiments lighting up festive demand; boosts infra, delivery network

Amazon India is preparing for a successful festive season, expecting higher demand than last year due to positive consumer sentiments, according to Abhinav Singh, the Vice President of Operations. Singh emphasized the long-term opportunity in India, highlighting the potential for growth and Amazon's commitment to digitizing sellers and serving customers. Amazon is also focused on improving logistics and fulfillment centers to enhance delivery speeds and support sellers. The company recently appointed Samir Kumar as the new country manager for India, following allegations of predatory pricing and deep discounts, which Singh refuted, stating that sellers determine product pricing on the marketplace. Singh emphasized that Amazon's strategy is focused on customer experience and strengthening its network and infrastructure, rather than being shaped by competition.

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